Lakhina Couture review for Cool Image Magnifier • Zoom

1 / 5

March 28, 2024

The app is but only with destop when we use this app on mobile there is nothing availabe on mobile and the backend help team never responds back there is not any customer care number or chat section it's just only to put your money on waste

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback, and sorry to hear you missed our messages. Upon reviewing our conversation history, it seems there may have been a gap in communication where you might have missed some of our team's responses. We want to assure you that our support team promptly addressed your initial message on March 19th, responding within 16 minutes. We explained that having additional Zoom tools could potentially affect our app's performance. We also followed up a day later to ensure you had received the information, and we didn't overlook your message on March 28th; we responded promptly to that as well. Our priority is to ensure our users can use our app smoothly and get assistance anytime with our 24/7 support. So, it's a bit surprising to hear you didn't get support from us. Rest assured, we have been and will continue to be here for you. All the best, The StoreBricks team

Cool Image Magnifier • Zoom for Shopify
Cool Image Magnifier • Zoom
4.8 star
400 reviews

Highly rated Zoom app and magnifying-glass for product images

Developer
Shopify App Store