All reviews

Rating Breakdown

  • 5
    94% (376 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

May 5, 2022

Great support and great app. The magnifier zoom truly increases the professional aesthetic of my store.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind comments about the app and our support team.😊It makes us happy that our app proves valuable for you and your business. Thanks for trusting us and for the lovely five stars.⭐ All the best, The Support Team.

5 / 5 Share

March 30, 2022

Excellent app for my online Gallery 545. It really helps viewers to see artworks' details. Easy to set up, great support to make sure it works on your website. Visit gallery545.com to check how it works on mine.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to write this review and share your experience with our app and support. It was our pleasure to serve you, and your kind words motivate us to keep giving our best. :) Thank you! All the best, The Support Team

5 / 5 Share

March 2, 2022

For the price, it’s super easy to install and set up and it’s works amazing - especially for our mobile site where magnifying our product for detail is super important. Great support as well!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for choosing us and for the wonderful review! It motivates us to keep building easy-to-use and useful apps that help you grow your business. Happy to hear you find our support team great as well. Always at your service! 🎉 Best, The Support Team

5 / 5 Share

Feb. 24, 2022

I found that this app didn't work with my site. While I liked to zoom feature it would interfere with clicking the next image while shopping from a desktop. I deleted the app but the image zoom remained. I contacted customer service and they immediately responded and told me how to remove the code from my theme.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for your feedback! :) Our goal is to ensure that our apps perform well on any website. In rare cases, the app might need a minor tweak to integrate it fully, and that's why we offer a 24/7 support team. We're always available to ensure any issue you may have gets sorted out in minutes. As talked over the email, if you ever reinstall the app, we'll make sure to get this behavior corrected in a breeze. Always at your service! All the best, The Support Team

3 / 5 Share

Dec. 14, 2021

Ein Klick und die App funktioniert. Verblüffend. Es ist perfekt für meine Kunst. Es zoomt genug heran, damit der Betrachter die tatsächliche Textur meiner Arbeit sehen kann. Es ist genau das, was ich wollte. Außerdem verhindert es, dass der Betrachter mit der rechten Maustaste klickt und in einem anderen...

Store

Oliner

Using app

About 24 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the kind comments! We constantly strive to give merchants the best experience with our app in terms of functionality and support. So, if you have any feedback that can help us improve your satisfaction with the app, please let us know. We noticed you uninstalled the app, so we didn't have the chance to check it up and confirm that everything was working correctly. Please feel free to reinstall it and provide us with more details and feedback to help further. We're available 24/7 to offer you the needed assistance. :) Cheers, The Support Team

5 / 5 Share

Oct. 17, 2021

this app is really simple and easy to setup and the support is very timely and effective, would recommend

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Glad you are liking the app so far! We are always striving to provide you with the best support experience, along with quality and reliable apps.🤩 Remember that our team will be 24/7 for you. All the best, The Incubate Team

5 / 5 Share

Sept. 26, 2021

One click and the app is working. Amazing. It's perfect for my art. It zooms in enough for the viewer to see the actual texture of my work. It's exactly what I wanted. Plus It prevents the viewer to right click and open in another tab. Less potential for theft. Highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We are glad to know you like our app! Thanks for such positive comments.😊 We are available 24/7 in case you need any help. All the best, The Incubate Team

5 / 5 Share

Sept. 10, 2021

The customer care service is very helpful and nice! Thank you so much for your help, much appreciated.

Store

Vintega

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this lovely review! Glad to know you like our support team. I'll make sure to share your comments with the team! 🎉 Cheers, The Incubate Team

5 / 5 Share

Sept. 7, 2021

This app did exactly what I wanted for my minimal theme, which was have a hover magnification as well as a lightbox magnification option for both desktop and mobile. It's a bummer that you have to pay extra to have these seemingly basic features, but this app was the cheapest one I could find and it works perfectly.

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share the experience you've had with our app. We do try to offer reasonable prices while ensuring quality and reliable apps. We’re at your service 24/7! 🙌 Kind regards, The Incubate Team

5 / 5 Share

June 15, 2021

high-quality support. They have magic hands!!! THANKS FOR YOUR AMAZING SUPPORT AND HELP. I RECOMMEND TO ALL USERS

Store

cermica

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

definitely recommend to whom wants a quick and solid solution about zooming feature, it works well both on desktop and mobile without any code implementation. lastly they have a great customer support that will be with you fast for any kind of issue regarding the app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

They were able to fix the issue with the magnifier not letting my customer go the next picture. Customer Service was great.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

FABULOUS!! Exactly as stated..... Instant install & Set Up. Quick & easy added tweaks, which I recommend. Thanks for the coding example to use!!!!! I knew my color # but don't know code, worked like a charm. So much better now on laptop & mobile both, made me want to shop my own store :D ~SA~

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Great and quick customer service! I really love having this feature! It's great for jewelry for details.

Using app

10 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 19, 2021

The app works just like it says. I had an issue because of a conflict with my theme, but the support team was super responsive and helpful and got it fixed right away

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

Agradezco mucho al equipo de cool image por todo el soporte y acompañamiento durante la instalación, recomiendo ampliamente la app y también el servicio que el equipo brinda.

Using app

10 months

Total reviews

7

Average rating

4.4

Developer Reply

Hola, tenemos un artículo que explica exactamente el caso que reporta, por favor hable con nuestro equipo de soporte que le ayudará a resolverlo. Éste es el artículo https://docs.codeblackbelt.com/article/103-why-is-the-loupe-on-mobile-centered-my-finger-blocks-it Por otro lado, la app tiene la opción de usarse sólo en escritorio y estar deshabilitada en celulares, aquí se explican los detalles https://docs.codeblackbelt.com/article/62-how-does-the-zoom-work-on-mobile

5 / 5 Share

Feb. 1, 2021

I requested an adaptation for my website shortly after installation. Responses were quick and an adaptation was made by the CIM team. Customer support was professional and courteous. I'll definitely continue using the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

easy install and do the job. This is every store has to have app. I found out the problem until some one ring me about the details, I looked at the product page and found the problem.

Store

AUPK

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

It's an excellent app...Efficiency 100%...I have been using this app since i created the store. I am loving it

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Very good and useful. I love that. Very good quality zoom and I recommend for all your stores. Five stars.

Using app

3 months

Total reviews

1

Average rating

5.0