Cool Image Magnifier • Zoom
Highly rated Zoom app and magnifying-glass for product images
Rating
4.8
feedback
400
chart
#3,553
All reviews
Rating Breakdown
Review RSS Feed
March 30, 2022
Excellent app for my online Gallery 545. It really helps viewers to see artworks' details. Easy to set up, great support to make sure it works on your website. Visit gallery545.com to check how it works on mine.
Using app
About 1 year
Total reviews
1
Average rating
5.0
We appreciate you taking the time to write this review and share your experience with our app and support. It was our pleasure to serve you, and your kind words motivate us to keep giving our best. :) Thank you! All the best, The Support Team
March 2, 2022
For the price, it’s super easy to install and set up and it’s works amazing - especially for our mobile site where magnifying our product for detail is super important. Great support as well!
Thanks so much for choosing us and for the wonderful review! It motivates us to keep building easy-to-use and useful apps that help you grow your business. Happy to hear you find our support team great as well. Always at your service! 🎉 Best, The Support Team
Feb. 24, 2022
I found that this app didn't work with my site. While I liked to zoom feature it would interfere with clicking the next image while shopping from a desktop. I deleted the app but the image zoom remained. I contacted customer service and they immediately responded and told me how to remove the code from my theme.
Thanks so much for your feedback! :) Our goal is to ensure that our apps perform well on any website. In rare cases, the app might need a minor tweak to integrate it fully, and that's why we offer a 24/7 support team. We're always available to ensure any issue you may have gets sorted out in minutes. As talked over the email, if you ever reinstall the app, we'll make sure to get this behavior corrected in a breeze. Always at your service! All the best, The Support Team
Dec. 14, 2021
Ein Klick und die App funktioniert. Verblüffend. Es ist perfekt für meine Kunst. Es zoomt genug heran, damit der Betrachter die tatsächliche Textur meiner Arbeit sehen kann. Es ist genau das, was ich wollte. Außerdem verhindert es, dass der Betrachter mit der rechten Maustaste klickt und in einem anderen...
Thanks for the kind comments! We constantly strive to give merchants the best experience with our app in terms of functionality and support. So, if you have any feedback that can help us improve your satisfaction with the app, please let us know. We noticed you uninstalled the app, so we didn't have the chance to check it up and confirm that everything was working correctly. Please feel free to reinstall it and provide us with more details and feedback to help further. We're available 24/7 to offer you the needed assistance. :) Cheers, The Support Team
Oct. 17, 2021
this app is really simple and easy to setup and the support is very timely and effective, would recommend
Glad you are liking the app so far! We are always striving to provide you with the best support experience, along with quality and reliable apps.🤩 Remember that our team will be 24/7 for you. All the best, The Incubate Team
Sept. 26, 2021
One click and the app is working. Amazing. It's perfect for my art. It zooms in enough for the viewer to see the actual texture of my work. It's exactly what I wanted. Plus It prevents the viewer to right click and open in another tab. Less potential for theft. Highly recommend it.
We are glad to know you like our app! Thanks for such positive comments.😊 We are available 24/7 in case you need any help. All the best, The Incubate Team
Sept. 10, 2021
The customer care service is very helpful and nice! Thank you so much for your help, much appreciated.
Thanks for this lovely review! Glad to know you like our support team. I'll make sure to share your comments with the team! 🎉 Cheers, The Incubate Team
Sept. 7, 2021
This app did exactly what I wanted for my minimal theme, which was have a hover magnification as well as a lightbox magnification option for both desktop and mobile. It's a bummer that you have to pay extra to have these seemingly basic features, but this app was the cheapest one I could find and it works perfectly.
Thank you so much for taking the time to share the experience you've had with our app. We do try to offer reasonable prices while ensuring quality and reliable apps. We’re at your service 24/7! 🙌 Kind regards, The Incubate Team
June 15, 2021
high-quality support. They have magic hands!!! THANKS FOR YOUR AMAZING SUPPORT AND HELP. I RECOMMEND TO ALL USERS
June 7, 2021
definitely recommend to whom wants a quick and solid solution about zooming feature, it works well both on desktop and mobile without any code implementation. lastly they have a great customer support that will be with you fast for any kind of issue regarding the app.
June 3, 2021
They were able to fix the issue with the magnifier not letting my customer go the next picture. Customer Service was great.
April 28, 2021
FABULOUS!! Exactly as stated..... Instant install & Set Up. Quick & easy added tweaks, which I recommend. Thanks for the coding example to use!!!!! I knew my color # but don't know code, worked like a charm. So much better now on laptop & mobile both, made me want to shop my own store :D ~SA~
Feb. 24, 2021
Great and quick customer service! I really love having this feature! It's great for jewelry for details.
Feb. 19, 2021
The app works just like it says. I had an issue because of a conflict with my theme, but the support team was super responsive and helpful and got it fixed right away
March 5, 2021
Agradezco mucho al equipo de cool image por todo el soporte y acompañamiento durante la instalación, recomiendo ampliamente la app y también el servicio que el equipo brinda.
Hola, tenemos un artículo que explica exactamente el caso que reporta, por favor hable con nuestro equipo de soporte que le ayudará a resolverlo. Éste es el artículo https://docs.codeblackbelt.com/article/103-why-is-the-loupe-on-mobile-centered-my-finger-blocks-it Por otro lado, la app tiene la opción de usarse sólo en escritorio y estar deshabilitada en celulares, aquí se explican los detalles https://docs.codeblackbelt.com/article/62-how-does-the-zoom-work-on-mobile
Feb. 1, 2021
I requested an adaptation for my website shortly after installation. Responses were quick and an adaptation was made by the CIM team. Customer support was professional and courteous. I'll definitely continue using the app.
Jan. 29, 2021
easy install and do the job. This is every store has to have app. I found out the problem until some one ring me about the details, I looked at the product page and found the problem.
Jan. 15, 2021
It's an excellent app...Efficiency 100%...I have been using this app since i created the store. I am loving it
Jan. 5, 2021
Very good and useful. I love that. Very good quality zoom and I recommend for all your stores. Five stars.
Jan. 5, 2021
The Cool Image Magnifier Zoom App is so easy to install on your Shopify store. We are so happy with the App and provides an additional great online experience for your online guests. Highly recommend.