All reviews

Rating Breakdown

  • 5
    94% (375 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

Sept. 7, 2021

This app did exactly what I wanted for my minimal theme, which was have a hover magnification as well as a lightbox magnification option for both desktop and mobile. It's a bummer that you have to pay extra to have these seemingly basic features, but this app was the cheapest one I could find and it works perfectly.

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share the experience you've had with our app. We do try to offer reasonable prices while ensuring quality and reliable apps. We’re at your service 24/7! 🙌 Kind regards, The Incubate Team

5 / 5 Share

June 15, 2021

high-quality support. They have magic hands!!! THANKS FOR YOUR AMAZING SUPPORT AND HELP. I RECOMMEND TO ALL USERS

Store

cermica

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

definitely recommend to whom wants a quick and solid solution about zooming feature, it works well both on desktop and mobile without any code implementation. lastly they have a great customer support that will be with you fast for any kind of issue regarding the app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

They were able to fix the issue with the magnifier not letting my customer go the next picture. Customer Service was great.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

FABULOUS!! Exactly as stated..... Instant install & Set Up. Quick & easy added tweaks, which I recommend. Thanks for the coding example to use!!!!! I knew my color # but don't know code, worked like a charm. So much better now on laptop & mobile both, made me want to shop my own store :D ~SA~

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Great and quick customer service! I really love having this feature! It's great for jewelry for details.

Using app

10 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 19, 2021

The app works just like it says. I had an issue because of a conflict with my theme, but the support team was super responsive and helpful and got it fixed right away

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

Agradezco mucho al equipo de cool image por todo el soporte y acompañamiento durante la instalación, recomiendo ampliamente la app y también el servicio que el equipo brinda.

Using app

10 months

Total reviews

7

Average rating

4.4

Developer Reply

Hola, tenemos un artículo que explica exactamente el caso que reporta, por favor hable con nuestro equipo de soporte que le ayudará a resolverlo. Éste es el artículo https://docs.codeblackbelt.com/article/103-why-is-the-loupe-on-mobile-centered-my-finger-blocks-it Por otro lado, la app tiene la opción de usarse sólo en escritorio y estar deshabilitada en celulares, aquí se explican los detalles https://docs.codeblackbelt.com/article/62-how-does-the-zoom-work-on-mobile

5 / 5 Share

Feb. 1, 2021

I requested an adaptation for my website shortly after installation. Responses were quick and an adaptation was made by the CIM team. Customer support was professional and courteous. I'll definitely continue using the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

easy install and do the job. This is every store has to have app. I found out the problem until some one ring me about the details, I looked at the product page and found the problem.

Store

AUPK

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

It's an excellent app...Efficiency 100%...I have been using this app since i created the store. I am loving it

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Very good and useful. I love that. Very good quality zoom and I recommend for all your stores. Five stars.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

The Cool Image Magnifier Zoom App is so easy to install on your Shopify store. We are so happy with the App and provides an additional great online experience for your online guests. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

My website only magnified the first image, and I contacted their support. It was fixed in ~15 mins! This is my email to them... "Holy smokes! That's fast! I was checking out my site after sending the ticket, and noticed it was working on all images. I thought I was maybe mistaken and considered closing the support ticket. Obviously you had already fixed it! That is a new record. Thanks again Ricardo.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Very glad with the addition to my store, works really good!! And also very happy with the support :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I just installed it and so far love it. Its a nice affordable price and the app makes my products look amazing!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2020

I am so glad this app is affordable! Just installed and its wonderful. Works great with Mobile devices, really like the way it enhances all my products. I would highly recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

I've seen a lot of these apps that don't deliver. I'm delighted this one works very well on both desktop and handset.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Buena aplicación para hacer zoom a las imágenes. La estoy desinstalando por que al parecer mi tema ya incluye esta función pero no me había dado cuenta.

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

I just got this app and so far it looks great. Loaded quickly with no problems. I will update on how my customers react to it soon. I have to say that this company has the best customer service EVER. I wanted to change a font color and sent a request. I expected to hear from them next week. It was done within 30 minutes...twice! I am going to go look at their other apps, just because. Wow!

Using app

About 4 hours

Total reviews

17

Average rating

4.0