Coopt, Referrals Made Easy for Shopify

Coopt, Referrals Made Easy

Create an automated word-of-mouth referral program in minutes

Developer

Rating

3.8

feedback

20

Reviews

chart

#15,381

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    5%
  • Less than a month
    35%
  • Less than a year
    15%
  • More than a year
    30%

Reviews Summary

The reviews for the Coopt app on Shopify are mostly positive, highlighting the ease of use, effectiveness in increasing exposure and orders, and the outstanding customer support provided by Bryan. Users appreciate the seamless setup process, the ability to incentivize customers to promote their website, and the transparent pricing of the app. However, there are a few negative reviews mentioning issues with support responsiveness, intrusive pop-ups during checkout, and difficulties in tracking the impact of the app on sales and traffic. Overall, the app is recommended for its simplicity, customer engagement features, and responsive support team.

Highlights

Ease of use and effectiveness in increasing exposure and orders
Outstanding customer support
Transparent pricing
Issues with support responsiveness and intrusive pop-ups
Difficulties in tracking impact on sales and traffic

Rating Breakdown

  • 5
    80% (16 ratings)
  • 4
    10% (2 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 12, 2024

Support is nonexistant. Haven't heard a word back from them..

Using app

9 months

Total reviews

6

Average rating

3.8

5 / 5 Share

May 8, 2018

Updated Review: After experiencing some minor login bugs, Coopt made sure that we received full support immediately. The best part about a company is its ability to resolve issues and stand for its customers. Thank you Bryan for the support. About the app: COOT works smoothly and is a great incentive for my customers to receive discounts and promote our website. It is much more effective than spending money outright since our profits will be paying for the referral. Since the last update, there have been no bugs. My only suggestion is to design rules / conditions for different cash back amounts based on the amount the customer spends. Highly recommended. Try it out for yourself and see!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

You know I love this app, customers use a lot, and it takes very little on my part to manage. Support is awesome!!!

Using app

Over 1 year

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 21, 2017

Coopt is an amazing app! It's incredibly simple to set-up and use. We've received an incredible amount of exposure and orders using Coopt! Highly recommend.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

Bryan offers outstanding support and has gone above and beyond to make sure app works perfectly for my needs. Very appreciative of his outstanding support!

Using app

3 days

Total reviews

5

Average rating

4.2

All reviews

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