Coopt, Referrals Made Easy for Shopify

Coopt, Referrals Made Easy

Create an automated word-of-mouth referral program in minutes

Developer

Rating

4.2

feedback

52

Reviews

chart

#12,507

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    52%
  • More than a year
    25%

Reviews Summary

The reviews for the Coopt Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in increasing shares and traffic, and excellent customer service provided by Bryan. Many users highlighted the app's ability to offer cash back for sharing the store/products, which resulted in more exposure and orders. The app was commended for being simple to set up, requiring minimal maintenance, and delivering on its promises. However, there were a few negative reviews mentioning issues with customer service, high transaction fees, and intrusive pop-ups during the checkout process.

Highlights

Positive feedback on ease of use and effectiveness in increasing shares and traffic
Praise for excellent customer service and support provided by Bryan
App's ability to offer cash back for sharing resulting in more exposure and orders
Negative feedback on issues with customer service, high transaction fees, and intrusive pop-ups during checkout

Rating Breakdown

  • 5
    85% (44 ratings)
  • 4
    6% (3 ratings)
  • 3
    6% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 12, 2024

Support is nonexistant. Haven't heard a word back from them..

Using app

--

Total reviews

6

Average rating

3.8

2 / 5 Share

May 30, 2019

Poor customer service.......................................................................................................................

Using app

8 days

Total reviews

7

Average rating

2.3

5 / 5 Share

April 26, 2018

Great app that allows us to offer cash back right away for sharing our store/products to their friends rather than the referral apps we have tried in the past that never seem to work

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2018

We are very impressed with this app and how easy it is to use! We are getting way more shares of our store compared to other referral apps, definitely recommend trying it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2018

Updated Review: After experiencing some minor login bugs, Coopt made sure that we received full support immediately. The best part about a company is its ability to resolve issues and stand for its customers. Thank you Bryan for the support. About the app: COOT works smoothly and is a great incentive for my customers to receive discounts and promote our website. It is much more effective than spending money outright since our profits will be paying for the referral. Since the last update, there have been no bugs. My only suggestion is to design rules / conditions for different cash back amounts based on the amount the customer spends. Highly recommended. Try it out for yourself and see!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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