CYCLESON review for EcomApps ‑ Copy AI
Dec. 12, 2023
Copy AI is truly remarkable. What Happen is, my younger brother installed the Copy AI app without my consent, importing over 400 products and even purchasing a plan. When I reached out for Copy AI team for refund, their customer support at Copy AI was exceptional, promptly providing a full refund. I'm genuinely pleased with their excellent and helpful service. Thank you, Copy AI team
Thank you for bringing your experience to our attention. We're pleased our app assisted in importing over 400 products, but we're sorry to hear about the unintended charge by your little brother. We understand this must have been frustrating, and we want to assure you that we're addressing this matter. Please check your email for details about the refund process and reply there so we can ensure everything is resolved to your satisfaction. Your experience and feedback are very important to us. If you have any further questions or need additional support, our team is here to help. Kind regards, The Copy AI Customer Support Team