Corso
Automate returns, exchanges, warranties & shipping protection
Rating
4.6
feedback
16
chart
#4,117
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a month
6%
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Less than a year
88%
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Reviews Summary
Corso, the app, has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the fantastic team behind Corso for simplifying their CX tech stack, handling returns, exchanges, proactive notifications, and more. The platform is described as user-friendly, intuitive, and empowering, making it easy for both the merchants' teams and customers to navigate. Customers have provided glowing feedback about the seamless return portal and exceptional customer experiences delivered by Corso. The personal relationship built with clients and the dedication to both the product and clients make Corso stand out as a true partnership rather than just a software vendor. However, there are a few concerns raised by some users regarding the recent changes in the system, particularly the addition of standard rates and plus rates into the checkout, which has led to an increase in choices and potential impact on conversion rates.
Highlights
Review RSS Feed
All reviews
Oct. 20, 2025
Corso has a fantastic team and has simplified our CX tech stack by handling returns, exchanges, proactive notifications, and more.
June 13, 2025
Corso has been a consistently reliable shipping protection partner for us for years now, and we continue to utilize them because their pricing for customers is fair, and the experience they deliver is phenomenal.
June 13, 2025
Corso has played a key role in elevating our customer experience, particularly in shipping protection and warranty management. Their team is consistently accessible, great to work with, and brings a level of innovation that stands out. Since partnering with them, our business has seen meaningful growth. I highly recommend giving them a shot!
May 21, 2025
Switching to Corso has been one of the best decisions I've made for my department. The platform is incredibly user-friendly and intuitive, making it easy for both our team and our customers to navigate. We’ve received glowing feedback from customers about how simple and seamless the return portal is to use. Our support team is equally thrilled. Corso empowers us with the tools we need to deliver exceptional customer experiences—resolving issues quickly and providing clear communication throughout the return process. Before Corso, we were working with a different return portal provider, and the experience was night and day. Issues we flagged would go unresolved for months—even up to a year—without resolution. In contrast, the Corso team is responsive, reliable, and proactive. The longest we've ever waited for a resolution has been two days—if that. Their service is genuinely outstanding. What truly sets Corso apart is the personal relationship they build with their clients. It doesn’t feel like just another software vendor—it feels like a true partnership. I could talk about this company all day, but ultimately, it’s their dedication to both their product and their clients that makes Corso exceptional.
May 9, 2025
The #1 thing when searching for any tech partner should always be the quality of the customer service. These guys take their merchants seriously and are always there to assist. The team is fantastic and seeing the evolution and growth of the Corso platform has been a great journey. I've worked with all shipping protection services and these guys are by far the best. They approach their platform through the lens of CRO to provide the best customer experience.
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