Corso
Corso: A Complete Post-Purchase Platform for Shopify Brands
Rating
4.6
feedback
16
chart
#2,466
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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6%
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Less than a year
88%
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Reviews Summary
Corso, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for simplifying their customer experience tech stack by handling returns, exchanges, proactive notifications, and more. The Corso team is highlighted as fantastic, reliable, accessible, and innovative, leading to meaningful business growth for the merchants. Customers appreciate the user-friendly and intuitive platform, with glowing feedback on the return portal's simplicity and seamless experience. The personal relationship built with clients and exceptional customer service are key strengths of Corso, making it stand out as a true partnership rather than just a software vendor. However, there are a few concerns raised by some users regarding the new system of adding standard and plus rates into the checkout, which they feel has led to too many choices and potential conversion issues.
Highlights
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All reviews
Oct. 20, 2025
Corso has a fantastic team and has simplified our CX tech stack by handling returns, exchanges, proactive notifications, and more.
June 13, 2025
Corso has been a consistently reliable shipping protection partner for us for years now, and we continue to utilize them because their pricing for customers is fair, and the experience they deliver is phenomenal.
June 13, 2025
Corso has played a key role in elevating our customer experience, particularly in shipping protection and warranty management. Their team is consistently accessible, great to work with, and brings a level of innovation that stands out. Since partnering with them, our business has seen meaningful growth. I highly recommend giving them a shot!
May 21, 2025
Switching to Corso has been one of the best decisions I've made for my department. The platform is incredibly user-friendly and intuitive, making it easy for both our team and our customers to navigate. We’ve received glowing feedback from customers about how simple and seamless the return portal is to use. Our support team is equally thrilled. Corso empowers us with the tools we need to deliver exceptional customer experiences—resolving issues quickly and providing clear communication throughout the return process. Before Corso, we were working with a different return portal provider, and the experience was night and day. Issues we flagged would go unresolved for months—even up to a year—without resolution. In contrast, the Corso team is responsive, reliable, and proactive. The longest we've ever waited for a resolution has been two days—if that. Their service is genuinely outstanding. What truly sets Corso apart is the personal relationship they build with their clients. It doesn’t feel like just another software vendor—it feels like a true partnership. I could talk about this company all day, but ultimately, it’s their dedication to both their product and their clients that makes Corso exceptional.
May 9, 2025
The #1 thing when searching for any tech partner should always be the quality of the customer service. These guys take their merchants seriously and are always there to assist. The team is fantastic and seeing the evolution and growth of the Corso platform has been a great journey. I've worked with all shipping protection services and these guys are by far the best. They approach their platform through the lens of CRO to provide the best customer experience.
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