COS Order Returns Manager for Shopify

COS Order Returns Manager

Automate the return process for your store. Quick and easy!

Rating

3.0

feedback

2

Reviews

chart

#10,555

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for the app are polarized, with one user giving it a 1-star rating due to issues with receiving RMAs and lack of support, leading to the decision to delete the app. On the other hand, a 5-star review highlights the ease of setup, the quality of the app, and the excellent customer service provided. The app seems to have a mixed reputation based on these contrasting experiences.

Highlights

Issues with RMA processing and lack of support
Ease of setup and quality of the app
Customer service excellence

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 19, 2021

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.

Using app

3 months

Total reviews

4

Average rating

2.3

Developer Reply

I never receive any support request from you. I will reach out.

5 / 5 Share

Dec. 10, 2020

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!

Using app

11 months

Total reviews

8

Average rating

5.0

All reviews

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