COS Order Returns Manager for Shopify

COS Order Returns Manager

Automate the return process for your store. Quick and easy!

Rating

3.0

feedback

2

Reviews

chart

#12,721

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are polarized, with one customer giving it a 1-star rating due to issues with functionality and lack of support, while another customer gave it a 5-star rating for being easy to set up and well-made, with excellent customer service. The negative review highlighted problems with RMA functionality and lack of support, leading to the decision to delete the app. On the other hand, the positive review praised the app for its ease of setup, quality, and responsive customer service.

Highlights

Functionality and Support Issues
Ease of Setup and Quality
Responsive Customer Service

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 19, 2021

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.

Using app

3 months

Total reviews

4

Average rating

2.3

Developer Reply

I never receive any support request from you. I will reach out.

5 / 5 Share

Dec. 10, 2020

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!

Using app

11 months

Total reviews

8

Average rating

5.0

All reviews

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