COS Order Returns Manager

Name: COS Order Returns Manager
Brand: CheckOutStore Inc.
Rating: 3.0 (2 reviews)

Automate the return process for your store. Quick and easy!

Returns and exchanges Returns and exchanges apps

Developer

CheckOutStore Inc.

View on App Store

COS Order Returns Manager

Rating

3.0

Feedback

Reviews

Chart

#12,167

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for this Shopify App are polarized, with one user giving it a 1-star rating due to the app not functioning properly and lack of support, while another user gave it a 5-star rating for its ease of setup, quality, and responsive customer service. The negative review highlights issues with the app not loading on the dashboard and failing to process RMAs, leading to frustration and ultimately uninstalling the app. On the other hand, the positive review praises the app for being user-friendly, well-made, and having excellent customer support.

Rating breakdown

5 50% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 50% (1)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 0%

Less than a month 0%

Less than a year 100%

More than a year 0%

All reviews

1 / 5 Share

Aug. 19, 2021

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.

Store Using app Total reviews Average rating

Fiber Gourmet 3 months 4 2.3

Developer Reply

I never receive any support request from you. I will reach out.

5 / 5 Share

Dec. 10, 2020

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!

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