All reviews

Rating Breakdown

  • 5
    50% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    42% (5 ratings)
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5 / 5 Share

May 28, 2024

Love it - works great and pumps me up to see new sales and achieved milestones!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

April 1, 2024

counter worked fine for the first 5 minutes, now i cannot open the app through shopify on 3 seperate devices. it keeps showing: An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail

Using app

About 1 hour

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 1, 2024

Having the same experience as others. It's the wrong number - so there's no point in having it. I wish these reviews showed up during the purchase of the counter. Why are the reviews fine in 2022 - showing they fixed the "bug"? and now it's back to being wrong? makes no sense. We'll see if support helps me. - I'll be back to update.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

2 / 5 Share

Jan. 29, 2024

Wrong number since I've installed it which is really disappointing. I reached out to them and was given basic troubleshooting advice I already tried.

Using app

20 days

Total reviews

1

Average rating

2.0

1 / 5 Share

Aug. 31, 2023

DEPOIS QUE VC INSTALA, ELE OFERECE UM TAL TIBDYT E ISSO É UM VIRUS!!!!!!!!!N NAO INSTALEM! VEJAM O REVIEW BAIXO!!! BOA SORTE, AMIGOS...

Using app

24 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 21, 2023

$399 for an app and software that doesn't work. It will work for a few days and then randomly change numbers. DO NOT USE>

Using app

8 months

Total reviews

4

Average rating

2.3

1 / 5 Share

May 12, 2023

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?

Using app

28 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 11, 2022

There was a bug earlier today which resulted in our counter displaying the incorrect order. I reached out via email and got a reply back and the bug was fixed within 15 minutes of me sending the email. Seems like there was a backend error that caused this on some counters if yours is bugged reach out to them via email and they can resolve/reset your counter.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2022

This team was very helpful to fix my issue. Very pleased with the counter as well. Really cool to have it in the office.

Store

DRMTLGY

Using app

5 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Oct. 13, 2021

Really Easy to use App, workd perfectly with my Smiirl. Would recomend for the one who buy smiirl KPI to see monthly sales

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

At first, I had issues but surprisingly, after writing to the developer, they actually fixed the problem showing accurately the sales. Works perfectly now :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Finally! I love my Smiirl counter, and use it as something of a 'heartbeat' in the back of the office to let me know things are working. Since moving to Shopify we, and our developers, were not able to figure out how to get it working, so Counter is a lifesaver for us, and the ability to configure what's being reported is great.

Using app

26 days

Total reviews

11

Average rating

4.9