All reviews

Rating Breakdown

  • 5
    88% (602 ratings)
  • 4
    5% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (37 ratings)
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5 / 5 Share

Nov. 25, 2021

great customer service and great tool, exactly what was looking for and very helpful when I needed some advices or changes.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Great application and customer service. Very useful and save you from having to create a duplicate store on Shopify if you are managing multiple currencies for multiple regions.

Store

LUSANA

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Great app, can be confusing for a first timeuser, but they have a responsive customer support team to help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

This is the only app that enable us to set up the prices by each currency in product wise. Mr.Vijay support us to fix issues while we are setting up the application. Application itself also is easy to use. In their admin page, we can easily set up target market and price in their currency. It is highly recommended if you set up price in different currency in product wise.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

They have wonderful customer service! So quick and easy to work with them. I love that you have access to a google meet call at any time you need.

Store

Zero dB

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Great support team. They helped us set up their apps on our new website with no issues at all. This app allows us to set our own International prices which is really helpful. Fantastic app/support all round.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

구글 미팅으로 화면 공유를 해주면서 직접 시연해주며 설명해줍니다. 인도에서 제공하는 서비스라 조금 찝찝하고 믿음이 잘 안갔지만 너무 잘 응대해줘서 잘사용하고있습니다. 적극 추천합니다

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi admin, We need access to the store to complete the app setup. Our customer success executive have sent email on 2nd Nov at [email protected] to get the collaborator access code but did not receive any reply. We need it to send the request for access. One of our executive Sonali has emailed today as well. Please check and provide us the staff access or collaborator access code so that we can proceed with the app setup process. Cheers Reshma Customer Success Manager | MLVeda

2 / 5 Share

Nov. 5, 2021

Unfortunately, the prices seem different on instagram shopping tags. Normally we shouldn't see the prided for foreign countries from our country, but unfortunately they seem everywhere. so ı cannot use instagram shopping on my account.

Store

Nadzar

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Nursal, The app works for Online store only. It does not work for any other sales channel like Instagram as the app code doesn't load on social media sales channels. I think you may have missed this information as it was already shared with you by our customer success executive before and even after the app setup on your store 2 months back on this [email protected] email id. Also, it is there in the app admin when you installed the app. The app will not show correct pricing on Instagram the ultimate solution to this is by duplicating the product and manually managing them for Instagram. Do let us know if you need any assistance for this by just emailing us at [email protected]. We would be right there to assist you. Happy International Selling! Cheers, Reshma Customer Success Manager | MLVeda

1 / 5 Share

Nov. 3, 2021

Bad service, slow responds, not refunding to me when it had been requested to remove and continue charging me. Requesting to stop using the apps just before Shopify billing dates, mentioned to remove within 24 hours but never removed and codes are only remove after 3 days which is after Shopify billing dates but continue to charge even codes is removed. Why are you still charging when we have sent a request to remove the Aps? If you are going to charge us and doesn't allowed pro-rate basis, why are you removing just after charging us with the Apps fees?

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi Carmen, As per your communication with the Shopify Support agent as well, we are not responsible for deleting the app from your Shopify admin, it has to be done at your end. On your request the app codes were successfully removed by our developers on your store and they had also informed to remove the app to stop the next monthly subscription charge. It was, as per the Shopify's monthly billing cycle that the app subscription charge was already initiated. Having said that Shopify has already resolved this issue for you. Do let us know if you need any further assistance with the MLVeda apps. We would be right there to assist you :) Happy Selling! Cheers, Reshma Customer Success Manager | MLVeda

5 / 5 Share

Nov. 3, 2021

they have a great support, the service was amazing, the chat and the videocall were on point, good good

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

The customer service staff of this app are great, almost all of them respond within seconds. And the problem is solved very quickly.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

A very simple-to-use app that did exactly what I needed- it allowed me to set prices in multiple currencies with ease. The support is really excellent too!

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 18, 2021

I have installed this app a few days back and it is taking time for the step up to be done. I have written to support, but no reply so far ! I am concerned as this is a paid app after the trial period is over and I need quick reverts.

Store

Calonge

Using app

6 days

Total reviews

3

Average rating

3.0

Developer Reply

Thanks for choosing us and installing our Multi Country Pricing app. We have observed that you have installed the app on Friday and due to weekends there is delay in the response. The app is theme dependent and requires 3 to 4 working days to complete the setup. Hence, we have provided 30 days free trial for the app. The app will be setup on your store once the app compatibility check is done on your store (our executive is checking it and will inform you within 12 hours) and we receive confirmation from your end. Don't worry you will get ample time to test the app and you wouldn't be charged for first 30 days. Reach out to us at [email protected] for any queries and we will get in touch with you within 24 working hours. Cheers, Reshma Customer Success Manager, MLVeda

5 / 5 Share

Oct. 18, 2021

Works smoothly and with intended purpose. Got a follow-up call from a team member Vijay for a brief introduction and to clear any questions.

Store

Strobe

Using app

12 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 11, 2021

Have been using this app for a long time and it worked quite well but their customer service is awful. This morning I added a new variant to my product and they deleted my old products so all my inventory, pricing, and data are gone. I have been online for a very long time waiting for feedback, but none is given. All they said was, they did not delete it but they did add in pricing for my new variant so they were the only one who had access to my store. I would think twice before downloading this app or make sure someone responsible is looking after your store in terms of pricing and products. We are very screwed now because our products are sold in many countries and have stock hold in many countries too.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thanks for using our app for more than a year on multiple stores. The concern was resolved immediately within 10 minutes by the agent and informed. The Multi Country Pricing app is now running smoothly on your store. We are always on stand by if you need any assistance for the app. If you got any questions then feel free to contact us at [email protected] Happy International Selling! Cheers, Reshma Customer Success Manager | MLVeda

5 / 5 Share

Oct. 6, 2021

Brilliant Support Brilliant App, would highly recommend! Very happy with all its features and allows you to sell seamlessly in multiple currencies

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

This has been great allowing us to sell to multiple countries and the customer can buy in their own currency. Customer service has also been outstanding - so helpful and so fast! Thank you.

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 5, 2021

It really does offer the option of being able to set prices in preferred currencies for different target countries, which is a great solution if you wish to sell worldwide without having to turn off customers with shipping charges. However that said, one must take into consideration the default currency your store is set to and how it affects your shipping pricing strategy, relative to the market and the currency you wish to price in. Otherwise, a wonderful solution!

Store

Pellura

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 28, 2021

Perfect tool for changing price and currency based on geo location, very unique. Great customer service also.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Developer team is helpful and responsive. App does what needs to be done at a reasonable price and really glad to have found this app as not many similar apps can be found.

Store

Sourcy

Using app

30 days

Total reviews

7

Average rating

5.0