All reviews

Rating Breakdown

  • 5
    88% (602 ratings)
  • 4
    5% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 17, 2021

My experience is that their communication is terrible (mostly due to the sub-par email/chat service they use) but their coding skills are top-notch

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 16, 2021

Absolutely great app. The developers are efficient, responsive and very accommodating to any queries I had. Yash, Sagar and Jayakrishnan are amongst the staff helping me. The app i super easy to use as it follows an Excel type format when you make any changes to the pricing. It is only the beginning of using it but so far it's been smooth sailing!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

We are using this app almost one month and extremly happy with professional support from the team to set all things in place. Fast responce to any inquairy and resolving issues on spot.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

i got support from this app immediately by Sonali . thank you for resolving my query and cleared the issue.rapidly respond and very nice service. Customer service staff is kind.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Great app, great customer service. Changes the prices so my customers can see it in their local currency based on their IP address.

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 9, 2021

Amazing app. If you want to do international business and create different pricing for different countries honestly best app.

Store

ILIO

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Dank dieser App können wir in mehrere Länder verkaufen und individuell Preise festlegen. Es ist sehr einfach zu konfigurieren.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Amazing support and easy to use UI. Very simple workflow for individual shop owners. Mr. Yash from the support team was very helpful and easy to talk to. Kudos!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

The App works very well and more importantly customer service is very responsive and always willing to help which makes the process a lot easier! The entire team is extremely professional and know their work well so when issues arise they are easy to fix.

Store

Reistor

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Great App! Nice customer support. Satisfied with the app overall. The UI are super user-friendly and it solve my problem of selling my product to different country with different pricing!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Th app is convenient and works extremely well to for meeting its purpose. Also the support is helpful specially Bhavik who were professional and helpful.

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 2, 2021

Excellent app! I'm very satisfied with how it works and how easy is to upload different prices for different countries. Finally, I have solved the price issue on my website. Thank you very much.

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2021

Update 2: Our main issue has been solved in a VERY timely manner, ONCE we managed to get someone working on it, which took a longer time than it should. Customer support is just ignoring us now. Ten days an 0 reply to our support requests. My conclusion is that you shouldn't count on support to solve your problems once you're a paying customer. I have to lower my review now. The app is just fine and a life saver for us, that hasn't changed. After having dealt with support for real though, we have two outstanding issues including a serious one affecting customer invoices that have stalled in support without any progress for days. ------ Initial review, still valid except for post sale support ----- This is the only app that allows us to do proper cross border sales. It handles multi location warehouses, with enough granularity that we can make sure customers order products at the right price for their location. The hiccups we had when setting up were quickly resolved by the very friendly and efficient team (bear in mind you have to deal with the time zone difference). They offered 2 free setups (including one after a theme change) which is perfectly fair. I booked a demo call to talk about the issues we had (rather than a real demo) and found the developers had a good grasp of our support history, were extremely efficient and proactive. All problems were solved within 24 hours. All in all, we are extremely satisfied with the plugin and the developers.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi Fabrice, We apologize for the situation that you have faced. Our customer success team work very hard to make customer experience the best one before and after sales both. Each and every customer is really important for us. However, in this case somehow the ticket did not reopen when you shared your query and hence it was addressed a bit late. We are extremely sorry about that! Also, I have checked that developer Sagar is looking into your current issue. Do email me at [email protected] if you still face any concerns and will surely be there to assist you accordingly. Also, feel free to share any queries related to our app at [email protected]. Happy international selling! :) Cheers, Reshma Customer Relationship Manager

5 / 5 Share

July 21, 2021

Great option for my shop since my region doesn't support the shopify native multi currency. Setting up takes a while to get used to, but tech support is really responsive so I got all the info I need eventually.

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 16, 2021

Super Quick Support. Still in trial period and browsing of what this app can and cannot do. but overall satisfied with their help desk whenever we have question

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 15, 2021

The customer service is very good. Booked a call within 12 hours to show me how to use the app correctly. 10/10

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2021

it's a very usefull app and save us a lot of time, the team's service is also very good, nice communcation, hope to cooperate with them in the future :)

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

Vijay and the team did a good job setting up the app and walking us through the features. It's a good solution for what we are wanting to do.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2021

It's a great app! Set up was done within 2 days. Bhavik & Yash were very helpful and they explained everything in detail. I am happy with this app!

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2021

Vijay was very kind and helpful. The app is working better than other apps that I tried previously. Everything is running smooth.

Using app

20 days

Total reviews

4

Average rating

5.0