All reviews

Rating Breakdown

  • 5
    86% (352 ratings)
  • 4
    6% (23 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (27 ratings)

Reviews with Text

  • 100% (409)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Muy buen servicio al cliente

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Great user support, quick responses. Works nicely

Using app

34 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

April 30, 2024

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Store

Ragavi

Using app

11 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Shreya, I want to extend my sincerest apologies for any inconvenience you've experienced. I understand the frustration caused by the delay in resolving the issue with your store. Our developer has been diligently working on it. Upon investigation, it became apparent that the heavily customized theme of your store was conflicting with the app code, leading to the issue you encountered. Our developer has been focused on finding a solution that ensures the app aligns seamlessly with your store's unique setup, facilitating your international sales growth. If you're considering a change in the theme in the near future, we're committed to making sure the app works smoothly with your updated setup. Thank you for your understanding and feel free to reach out to us at [email protected] for any queries. Best Regards, Reshma

1 / 5 Share

April 25, 2024

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process. Be very careful when you are subscribing. They will delay from their side and keep charging you.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We sincerely apologize for any inconvenience. Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by [email protected]. It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance. Please don't hesitate to contact us at [email protected] with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you. Best Regards, Reshma Customer Success Manager MLVeda

5 / 5 Share

April 22, 2024

The app is one of the best apps to handle multi country pricing. The support is helpful from setup to resolving any issues. Keep up the great work.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Works well for what we need. The support is also quite responsive and has fixed any issues we have had.

Store

CSHE

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

L'app sembra funzionare correttamente. L'assistenza di Amol perfetta e veloce. Super disponibile.

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 26, 2024

Excellent backend support! VIjay was sooo quick and helpful!

Store

ANATINA

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

Support team is quick and efficient. The app does exactly what I was expecting. Overall, I am very happy with the app.

Store

CIEL

Using app

10 days

Total reviews

9

Average rating

4.6

5 / 5 Share

March 22, 2024

The customer service from this company was exceptional

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Been using this app for 6 year. Support team is always helpful when there are errors.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

I started testing the module, I can’t say anything about the operation of the module yet, but the support service quickly and happily answers questions and provides advice. Manager Harum was very friendly

Store

Effetto

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Harun was amazing to work with! Top notch customer service! Very pleased with this app and Harun. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

It has been great using the app, it caters for our needs and the support is great

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Vijay is very well-versed in the product. He was able to help with my concerns and answer my questions related to it. Thanks Vijay!

Store

Pawtect

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 27, 2024

Thank you Amol for being so helpful today. You made by day!!!

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 5, 2024

Good solution for multi country pricing

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

This app is fantastic for converting currencies across various countries. The support we received was exceptional. Although we encountered some integration issues, the guidance provided was excellent, and now we're delighted with the plugin's performance.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

We have been using multi-country pricing and mcheckout for a long time now and the app has helped us get a good amount of international orders. Their support team is also very prompt and helpful , especially Harun from their support team.

Store

Aapro

Using app

Over 2 years

Total reviews

1

Average rating

5.0