MLV Multi Country Pricing
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TERRIBLE do not use or install it it messed up my entire store !!!! WORST customer experience ever !!!!
Hi Admin, We’re deeply saddened to hear about your experience. We strive to provide an unparalleled support to our valuable customers. I request you to give the Multi Country Pricing app another try, and I assure you for the instant support. Please don’t hesitate to reach out at [email protected] if you need further assistance. We truly appreciate your feedback and the opportunity to improve. Best Regards, Dimple Customer Success Manager at MLVeda
Harun delivers top notch service! Excellent app and works like a charm.
This app is a fantastic asset for merchants looking to expand internationally! It simplifies multi-currency pricing and localization, leading to a smoother customer experience and a noticeable boost in sales. The user-friendly interface and excellent customer support make it a must-have for any Shopify store targeting a global audience.
No Customer Support. Disappointed.
Hi Ulvi, We sincerely apologize for any disappointment caused. Our team was in touch and had informed you that we were checking the compatibility of the Multi Country Pricing app with your store. This process typically takes 1-2 business days, and we truly appreciate your patience during this time. We understand how important timely support is, and we're committed to improving your experience. If you’re still facing any issues, please reach out to us at [email protected]—we’d love the opportunity to assist you further. Thank you for your feedback, and we hope to turn your experience around. Best Regards, Reshma Customer Success Manager, MLVeda
Update: Don't recommend. Installed the app and it removed all pricing from our website, removing all functionality to add to cart, essentially breaking the website on install. Uninstalling and following the website instructions to remove the app also didn't work so had to wait for theme support to for the steps to remove all the code. So I was able to revert the website back to our original state in about 6hrs. Original: We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.
Hi admin, We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been for you. Our goal is always to provide a seamless experience, and we regret any disruption this caused to your store. If you’re open to giving the Multi Country Pricing app another try, we’d be happy to assist with the setup to ensure everything runs smoothly for you. Let us know if you’d like to explore it again, and our team will be there to help every step of the way. Please don’t hesitate to reach out at [email protected] if you need any further assistance. We truly appreciate your feedback and the opportunity to improve. Best Regards, Reshma Customer Success Manager MLVeda
Problem solved in a quick time. Customer Service is SUPER! Special thanks to Harun!
Harun was incredibly helpful, resolving my issues quickly and without any stress. He was also very kind and supportive throughout the process. The app has been a great asset to my business, and the team is always ready to assist when needed. Highly recommend this app.
Easy to use & set-up! There were some minor issues, but Harun from the team helped out for the same.
Thanks to Amol for supporting. He is very polite and explanatory. Dealt with me patiently. I appreciate the time taken to assist me. Thank you very much
Harun was super helpful and fixed my issues immediately without the stress and also very kind and supportive in the process. The app has served my business very well, the team are great and always there when you need them to jump on and sort something out. Highy recommended app.
It was a great help. Definitely cleared all my doubts. Thank you Harun Rashid.
Harun was very helpful, polite and quick in resolving my problem. Thank you, i am very happy with this app and assistance i get whenever i need it.
This app does currency conversion really fast and easy. App is easy to understand. Although sometimes prices get off by few percent, but support team gets the fixes really fast.
5 stars are not enough! The support of mlveda.com is incredible! The app is worth every euro one has to pay for it, and the support is top of the top class!! Thank you so much Harun Gorry, your support and the comunication was reference class!! Never thought that my shop-problem could be solved that fast and professionel!!
Great user support, quick responses. Works nicely
Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.
Hi Shreya, I want to extend my sincerest apologies for any inconvenience you've experienced. I understand the frustration caused by the delay in resolving the issue with your store. Our developer has been diligently working on it. Upon investigation, it became apparent that the heavily customized theme of your store was conflicting with the app code, leading to the issue you encountered. Our developer has been focused on finding a solution that ensures the app aligns seamlessly with your store's unique setup, facilitating your international sales growth. If you're considering a change in the theme in the near future, we're committed to making sure the app works smoothly with your updated setup. Thank you for your understanding and feel free to reach out to us at [email protected] for any queries. Best Regards, Reshma
The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process. Be very careful when you are subscribing. They will delay from their side and keep charging you.
Hi, We sincerely apologize for any inconvenience. Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by [email protected]. It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance. Please don't hesitate to contact us at [email protected] with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you. Best Regards, Reshma Customer Success Manager MLVeda
The app is one of the best apps to handle multi country pricing. The support is helpful from setup to resolving any issues. Keep up the great work.
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