A Court of Candles review for DiscountYard — Stack Discounts

Jan. 20, 2022

I absolutely love this app so far, and the customer support I received from Reem! -- I think this app is really easy to use, and requires only a few minutes to set up. It worked with my theme perfectly without contacting support, HOWEVER, I wanted some modifications to get the 'Discounts' text box to appear in a custom location on my theme, so I reached out for support to see if it was even possible. For reference, I reached out to customer support around Noon in the USA. I mention this because a lot of the times I will reach out to customer support for other Apps in the middle of the night to get help during the developer's [oversea] business hours. Either way the timings work for me, but I know this is a deal breaker for some people who only work during their own business hours. -- I used the Chat feature to get in touch and got a response within a few minutes, and overall it took about 30 minutes to get everything placed exactly where and how I wanted it. I personally thought this was super quick service since I was asking for extra customization to my theme. I also loved that I didn't have to give special permissions in my user settings or have to go through extra little loop holes to get customer support as I have with other apps in the past. -- PROS: This app does exactly what it says, is easy to set up, and great customer service that is speedy. You can apply how many codes you want to work together, which codes shouldn't work together, and most importantly for me, it allows for codes that are auto-generated by other apps without having to type them all in. This is handy for loyalty reward coupon codes that customers may get. -- CONS: I think the trial period should be more than 3 days, to ensure there are no hiccups, allow for shop owner's customers to give some feedback on their experience using the features, or to allow for more customer support time during trial stages. I would prefer 2 weeks of a trial period. -- Thank you Reem for the excellent customer support, and I am excited for my customers to finally get to use multiple discount codes.