22 Lions review for Courses Plus
March 7, 2023
I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.
UPD: 5/21/23 from Anton: Unfortunately we didn't hear back from the customer. If you're a customer considering to install and try out our Courses Plus app: - We never did any Shopify fraud activity and are not planning to - We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant. - We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself. - The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply. TL;DR: Please contact us in case you have any question: we're here to help! All the best with your project and we hope our Courses App will turn it into even greater product! Hi Dan, We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you. I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.
