Rating

4.6

feedback

51

Reviews

chart

#1,563

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    22%
  • Less than a month
    43%
  • Less than a year
    12%
  • More than a year
    2%

Reviews Summary

The reviews for the Cozy app are overwhelmingly positive, with users praising its functionality, ease of use, and responsive customer support. Many users appreciate the quick response from the support team in resolving issues and customizing features to meet their needs. The app is commended for its ability to create visually appealing video galleries and improve the overall look of Shopify websites. However, some users have mentioned limitations such as the inability to index videos on Google and occasional display issues. Overall, the Cozy app is highly recommended for Shopify store owners looking to showcase videos effectively and enhance their online presence.

Highlights

Positive feedback on functionality, ease of use, and customer support
Responsive support team and quick issue resolution
Visually appealing video galleries and website enhancement
Limitations such as Google indexing and occasional display issues
High recommendation for Shopify store owners

Rating Breakdown

  • 5
    88% (45 ratings)
  • 4
    4% (2 ratings)
  • 3
    4% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2025

Does exactly what it is supposed to do. I had a problem with the videos being played back to small on mobile devoices, but the support fixed it for me and entered the correct css code into the app for me, so now I can adjust the size myself. Highly appreciated!

Using app

2 days

Total reviews

3

Average rating

4.0

4 / 5 Share

May 22, 2024

Great support and easy to use. Wish there was more aesthetic options but overall. Solid app that doesn’t slow down page loading.

Using app

6 days

Total reviews

6

Average rating

4.8

1 / 5 Share

April 12, 2024

None of the instructions are relevant. No one is answering emails. Says it is simple but once you get into it, they start telling you to code. Only the instructions they give you don't match up with what I am seeing so they must be out of date. disappointing.

Using app

2 months

Total reviews

20

Average rating

2.0

2 / 5 Share

Jan. 16, 2024

The solution is really good and works well on our store. However google does not index videos with the app and Cozy development team do not have a solution and suggested we find an alternative. If you don't need google indexed video's this is fine.

Using app

2 months

Total reviews

15

Average rating

4.4

5 / 5 Share

Sept. 12, 2023

Great app, i use their gallery and video app. Highly recommended!

Using app

16 minutes

Total reviews

1

Average rating

5.0

All reviews

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