Rating

4.6

feedback

52

Reviews

chart

#1,568

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    13%
  • Less than a month
    42%
  • Less than a year
    58%
  • More than a year
    44%

Reviews Summary

The reviews for the Cozy Video Gallery app are overwhelmingly positive, with users praising its ease of use, quick response from the support team, and the ability to create visually appealing video galleries on their Shopify websites. Customers appreciate the affordability of the app and the helpfulness of the support team in resolving any issues they encounter. Some users mentioned that the app helped them showcase their products effectively and improve the overall look of their sites. However, there were a few mentions of slow loading times for videos and the desire for more aesthetic customization options.

Highlights

Ease of use and quick response from support team
Affordability and helpful support
Visual appeal and effective product showcasing
Slow loading times for videos
Desire for more aesthetic customization options

Rating Breakdown

  • 5
    158% (82 ratings)
  • 4
    6% (3 ratings)
  • 3
    6% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2025

Does exactly what it is supposed to do. I had a problem with the videos being played back to small on mobile devoices, but the support fixed it for me and entered the correct css code into the app for me, so now I can adjust the size myself. Highly appreciated!

Using app

--

Total reviews

3

Average rating

4.0

4 / 5 Share

May 22, 2024

Great support and easy to use. Wish there was more aesthetic options but overall. Solid app that doesn’t slow down page loading.

Using app

6 days

Total reviews

5

Average rating

4.8

1 / 5 Share

April 12, 2024

None of the instructions are relevant. No one is answering emails. Says it is simple but once you get into it, they start telling you to code. Only the instructions they give you don't match up with what I am seeing so they must be out of date. disappointing.

Using app

2 months

Total reviews

20

Average rating

2.0

2 / 5 Share

Jan. 16, 2024

The solution is really good and works well on our store. However google does not index videos with the app and Cozy development team do not have a solution and suggested we find an alternative. If you don't need google indexed video's this is fine.

Using app

2 months

Total reviews

15

Average rating

4.4

5 / 5 Share

Sept. 12, 2023

Great app, i use their gallery and video app. Highly recommended!

Using app

16 minutes

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more