All reviews

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

3 / 5 Share

Nov. 13, 2025

installed on the basis that it advertised having surveys but only to find out afterwards that it no longer exists for shopify users. Maybe this should be updated.

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 9, 2022

We have been using Crazy Egg for our website as well as on our Shopify pages to make sure pages offer the best possible experience for visitors and shoppers. Crazy Egg offers Heat Mapping, Scroll Mapping, Recording as well as A/B testing, all tools we needed to do optimisation work and also their support team has been super helpful every time I needed help. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

Thank you. Use is more than a year. Great app, has a lot of functions. Easy to use. Support is fast and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 26, 2019

Don't waste your time. This does not work with my Shopify store. It just wastes a ton of time, and then 'loads' for hours with NOTHING to show for it. Total waste of a weekend trying to get this frustrating POS software to do anything. It says it records actions - nothing comes up after hours of 'loading'. It says it does split tests - it does not work. Tried to contact 'help' - they are very unhelpful. Emails were nonsensical and did not even address the forever load times.

Using app

2 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi, we understand your frustration. Our customer success team was able to meet with you the same day and within 48 hours resolved the situation which was caused by a Firefox browser setting. We're happy to offer a new trial if you want to try Crazy Egg again.

5 / 5 Share

June 24, 2019

I love Crazy Egg for Shopify for its incredible ease of use, implementation, and ease of integration with Shopify. Its user friendly unlike a lot of other platforms. It's also easy for clients to understand. If you really want to drill down to what's happening on page level with your customers, this is the program to do it with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

This app is great for identifying user behavior and optimization points to drive sales or lead gen growth. It's incredibly easy to integrate, gather data, and even run tests off the platform. Highly recommended and a user of this for 5+ years both within Shopify and off-Shopify for WP sites.

Store

Stage V

Using app

8 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2019

We are using CrazyEgg to monitor how visitors interact with our website and if they navigate around easily. So far we have identified areas for improvement and have implemented changes on our website based on insights from Crazy Egg which has helped us a lot!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2019

Crazy Egg has become my favorite Shopify app. As a shop owner, I'm inundated with ideas, data, and opportunities to improve the customer experience and drive up my conversion rates. Crazy Egg helps me prioritize the biggest opportunities quickly, makes it easy for me to understand (the Heatmaps are brilliant, the Recordings are great context), and ultimately, saves me time by getting me to the best and biggest opportunities in minutes. It's not only my favorite app, I can't live without it.

Using app

4 months

Total reviews

1

Average rating

5.0