EasyDealz review for Crazy Egg

We are sorry to hear you were having trouble. Our team checked for an email from your store name but have not located one. We would like an opportunity to resolve the issue but need more information. Our video recordings are initially set up to sample. So depending on the number of visitors to your site, your video recordings settings and the plan you are on, you may only see a low number of video recordings per day. This is done to ensure customers do not have all of their video recordings used up in a matter of days. For more information, please check out our Help Center article: https://support.crazyegg.com/hc/en-us/articles/360056085553-How-to-Customize-Your-User-Recordings-Sampling-Rate.