CreatorKit ‑ AI Image & Video
CreatorKit - AI product images and video ads maker
Rating
1.7
feedback
4
chart
#650
Reviews Over Time
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Time spent using app
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Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the app's impressive features, helpful customer support, and its effectiveness in creating high-quality videos for businesses. Users appreciate the constant updates and new templates added by the app. However, there are some negative aspects mentioned, such as small bugs that need to be fixed, difficulties in resizing images within the app, and issues with customer service response times and template selections.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 7, 2025
DON’T RECOMMEND STAY AWAY Tried it, few tests were good for basic stuff any free software can do. Made the mistake of subscribing for monthly and then noticed that this app is very basic. Developer refuses to refund the subscription even though I only had subscription for less than 10 minutes. DEVELOPER LOOKS LIKE HE JUST WANTS TO SCAM PEOPLE AND MAKE MONEY EDIT: Please don’t be fooled by what the developer says on his response, I used the app for 10 minutes and subscribed as a big mistake as the tokens ran out and wanted to give the app the benefit of the doubt to see if it can do anything useful. None of the generated images worked, they all come up blurry and the AI generator does not even do anything that you type. You would be a fool to even use this app. I have no reason to lie and this is an honest review of a useless app. I doubt the other 5 stars are real, they must be reviews made up by the developer on a fake shopify store to boost the rating. When I told him I would leave a negative review he basically said he doesn’t care and do whatever you want and you won’t get your money back once you pay even if you uninstall the app the same day you started the subscription.
Hi there! That's not what happened. We have free generations, so you can see exactly the images and videos you can generate. You mentioned you were happy with those free images and that's why you upgraded. Then you requested a refund after generating and using multiple images and videos from our platform. Our #1 priority is to help our customers generate images and videos to improve conversions and sales. In fact, if you contact support our team will help you get the most out of our platform. So no, we don't want to scam people. We wish you the best in your business!
Oct. 1, 2023
I've been very impressed so far with the application. I wish I would have started using it sooner. Tonight I received some very specific advice which was handled perfectly. There are some small bugs that need to be worked out such as being able to erase previous generations and not clunky folders. Otherwise it's a life saver for my jewelry business.
Feb. 1, 2023
It's okay to use. Unable to resize images in the app. Customer service is the worst! Needed to create a video fast but it took 30 minutes to answer for the customer service operator one simple question! Claimed to have FREE TEMPLATES but whatever I used, it said that I selected a "PRO" template. Do not suggest it if you want to create free videos!
Hi there! Sorry for the bad experience. You can now resize images in the app. As shared on the plans page, real time chat support is only available on paid plans. The app has hundreds of free video templates, but if those aren't enough for you we'll be happy to let you try the paid ones for free. Thank you!
Jan. 17, 2023
support was great! This is without a doubt the best video maker/ video automation app out there! The team is always helpful and they are constant renewing themselves adding new features, new templates and much more.
Glad you're happy! We're working hard to fix all issues, so all feedback helps. Also, stay tuned for what's coming in the next few days!
June 30, 2022
This app has helped us create some high quality, simple, product videos that have added a lot more to our social media presence! Any issues we have had have been minor and the staff have gone up and over to correct or help us figure everything out.
Thank you!! Please let us know if you need help creating videos with CreatorKit.
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