CreatorKit ‑ AI Image & Video
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of creating new images and high-quality product videos quickly. The app is praised for its features that help in generating ads and videos efficiently at an affordable price. Users find it useful for testing new creatives and enhancing their social media presence. However, on the negative side, there are complaints about errors and issues with the app, such as not recognizing subscription levels correctly and lack of customer service. Some users have also reported being charged despite canceling or being on a free trial, leading to frustration and concerns about the legitimacy of the operation.
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nothing works everything says its an error even when i switch to manual.
Hi!! Sorry image generations on the free plan were limited. Please send us a message and we will add credits so you can try!
cancelled but they still charged me, EDIT; I always had the free trial yet they charged me anyway. FRAUDS. I Will be disputing this charge.
I'm a single mom starting a company with her two kids and we have limited funds for promotion. I "splurged" to get the business account so I could have all of the features, including emotive AI. The voices do not match the AI - there is no emotion, even when the voice expresses it. This app is poorly programmed because it couldn't even recognize that I had the highest level of subscription and kept saying I needed to upgrade to a lower level. And there is zero customer service. I reached out immediately for help, only to be told customer service was only for business subscribers (which I was). I never heard from anyone, so I cancelled the next day, asking for my money back. Days later, I still haven't heard from anyone and I wonder if I will ever get my money back. I normally don't write negative reviews but I feel like it would be negligent of me as a fellow human to not say something and warn others of what seems like a scam operation. Buyer beware. I would be happy to update my review if I do receive a refund.
Love the app!! Very easy to create new images. Works very smoothly and allows us to create a lot of content in just a few minutes
Thank you so much for the review!!!
This app has helped us create some high quality, simple, product videos that have added a lot more to our social media presence! Any issues we have had have been minor and the staff have gone up and over to correct or help us figure everything out.
Thank you!! Please let us know if you need help creating videos with CreatorKit.
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