CREMA: Product Reviews & UGC
The reviews are overwhelmingly positive, with users consistently praising the app’s ease of use, clean interface, and strong feature set. Many merchants highlight helpful review widgets, review request pop-ups, video review support, and useful sync capabilities, especially for Shopify stores with bundled products. Customer support is a major strength throughout the reviews: users repeatedly mention fast responses, professional and kind assistance, and staff members who go out of their way to solve issues or handle special requests, including translation and theme-related help. On the negative side, there are very few explicit complaints, which suggests high overall satisfaction. The main constructive note is that one reviewer would like to see more features specifically tailored to Shopify, implying that while the app is already strong, there is room for further platform-specific improvements. Overall, the feedback presents CREMA as a polished, reliable review app with standout support and functionality, and only minor suggestions for expansion.
Review RSS feed
Excellent Features and Unbeatable Support! CREMA is hands down the best review app on Shopify. Not only are its features and design world-class, but their support team is also exceptionally professional. We had a specific request regarding the Japanese translation in the submission form, and they handled it manually and perfectly from their end. A special thanks to Kimberly and the engineering team for their dedication. Highly recommended for any merchant seeking a flawless review solution!
Thank you so much for such a heartwarming and detailed review! We are absolutely thrilled to hear that you are satisfied with CREMA's features, design, and our support team. Providing a seamless, world-class experience for our merchants is always our top priority. If you ever need anything else as your business grows, please don't hesitate to reach out. We’re always here to support your success!
The app is easy to manage, and the responses to inquiries are quick, so overall I’m very satisfied!
Thank you so much for your kind words! We’re thrilled to hear that you find the app easy to manage and that our support team could assist you promptly. Your satisfaction is our top priority, and we look forward to continuing to support your business growth!
Crema is the best review app out there. It supports video reviews and, incredibly, is available for free now. Additionally, Crema’s review sync feature is the only option for Shopify store owners managing bundled products.
Thank you so much for sharing your positive review with our team! Providing total customer satisfaction is our top priority at CREMA Review, and we're thrilled to hear that our features are meeting your needs.
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