Rating

4.6

feedback

26

Reviews

chart

#3,533

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by Clément. Customers appreciate the quick responses to queries and issues, with many mentioning that problems are resolved within a day. The app itself is described as effective, easy to use, and a game-changer for improving customer experience. Users highlight the seamless syncing of carts across devices and the added features that enhance Shopify's functionality. Clément's responsiveness and willingness to implement user feedback are also commended. However, there are a few mentions of specific theme-related issues, such as cart line item properties not syncing across devices for custom themes.

Highlights

Excellent customer support and responsiveness from Clément
Effective and game-changing app for improving customer experience
Seamless syncing of carts across devices
Positive feedback on added features and enhancements to Shopify functionality
Occasional theme-related issues mentioned in reviews

Rating Breakdown

  • 5
    88% (23 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 92% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2026

We consistently have an excellent experience with this app’s support team. Anytime we run into an issue or have a question, we receive a response almost immediately. Every concern is resolved or answered within one business day without fail. Truly outstanding service and support—we couldn’t ask for better!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

Responsive developer. Product works well and fills our needs.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

This app has been great for our store! Our sales team loves the ability to review and edit carts for their accounts. Clement is also super helpful and speedy with helping to fix issues. (we have only had 1 issue). Highly recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, I really appreciate it! I’m very happy to hear that Casper is helping improve your store and supporting your team. That’s exactly what it’s built for. Thanks again for the recommendation 🙂 Clément

1 / 5 Share

Feb. 3, 2026

não funcionou e fui cobrado

Store

Mooui

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 18, 2025

Excellent and prompt customerr service.

Using app

3 months

Total reviews

5

Average rating

5.0

All reviews

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