Rating

4.7

feedback

28

Reviews

chart

#3,707

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    43%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

Merchants are overwhelmingly positive about the app, praising its ability to save shopping carts for an extended period, excellent customer support, and responsiveness of the developer. Customers appreciate the ease of use, effectiveness in syncing carts across devices, and the prompt resolution of any issues. The app is described as a game-changer, addressing a major limitation in Shopify's functionality and significantly boosting customer satisfaction. However, there are a few mentions of specific theme compatibility issues, such as cart line item properties not syncing across devices.

Highlights

Positive feedback on extended cart saving duration and multi-device functionality
High praise for excellent customer support and developer responsiveness
App described as a game-changer for addressing Shopify limitations and boosting customer satisfaction
Positive comments on ease of use and effectiveness in syncing carts across devices
Mentions of theme compatibility issues like cart line item properties not syncing

Rating Breakdown

  • 5
    89% (25 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 89% (25)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2026

As a B2B company, we wanted shopping carts to be saved for 90 days instead of 30 days. We submitted a request to Casper, and after 5 days we received confirmation that this had been implemented. Our customers, who sometimes take several days to complete an order, are very satisfied that they can now continue working on their order across different devices.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review 😊 Requests like yours are exactly how Casper keeps evolving, so thank you again for taking the time to share your feedback. It’s always a pleasure to improve the experience for your customers with Casper! Clément.

5 / 5 Share

April 29, 2026

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

We consistently have an excellent experience with this app’s support team. Anytime we run into an issue or have a question, we receive a response almost immediately. Every concern is resolved or answered within one business day without fail. Truly outstanding service and support—we couldn’t ask for better!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, I really appreciate it! Glad to hear the support has met your expectations. Clément.

5 / 5 Share

March 12, 2026

Responsive developer. Product works well and fills our needs.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! I'm really glad to hear Casper is working well and helping your store. Clément.

5 / 5 Share

Feb. 16, 2026

This app has been great for our store! Our sales team loves the ability to review and edit carts for their accounts. Clement is also super helpful and speedy with helping to fix issues. (we have only had 1 issue). Highly recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, I really appreciate it! I’m very happy to hear that Casper is helping improve your store and supporting your team. That’s exactly what it’s built for. Thanks again for the recommendation 🙂 Clément

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more