Rating

4.7

feedback

27

Reviews

chart

#2,755

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    41%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the developer, Clément. Customers appreciate the quick responses to queries and issues, with many mentioning that problems are resolved promptly. The app itself is described as effective, easy to use, and a game-changer for improving customer experience. Users also highlight the responsiveness of the developer in implementing new features based on feedback. However, there are a few mentions of specific issues, such as cart line item properties not syncing across devices for some custom themes.

Highlights

Excellent customer support and quick responses
Effective and easy-to-use app
Developer responsiveness to feedback and feature implementation
Issues with cart line item properties not syncing across devices for custom themes

Rating Breakdown

  • 5
    89% (24 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 89% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

We consistently have an excellent experience with this app’s support team. Anytime we run into an issue or have a question, we receive a response almost immediately. Every concern is resolved or answered within one business day without fail. Truly outstanding service and support—we couldn’t ask for better!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, I really appreciate it! Glad to hear the support has met your expectations. Clément.

5 / 5 Share

March 12, 2026

Responsive developer. Product works well and fills our needs.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! I'm really glad to hear Casper is working well and helping your store. Clément.

5 / 5 Share

Feb. 16, 2026

This app has been great for our store! Our sales team loves the ability to review and edit carts for their accounts. Clement is also super helpful and speedy with helping to fix issues. (we have only had 1 issue). Highly recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, I really appreciate it! I’m very happy to hear that Casper is helping improve your store and supporting your team. That’s exactly what it’s built for. Thanks again for the recommendation 🙂 Clément

1 / 5 Share

Feb. 3, 2026

não funcionou e fui cobrado

Store

Mooui

Using app

About 1 year

Total reviews

5

Average rating

4.2

All reviews

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