illumiNITE review for Cross Sell & Upsell Pro

Feb. 17, 2022

This app has worked well for us. We have a reflective product, so we show both day and night photos. The recommendations cycle through the product photos, so the customer gets a better idea of what the product is. We have had a couple of technical glitches along the way, and their customer service has been really responsive. Automated recommendations are very quick to get running and the ability to put them on the home page is cool. Manual recommendations take more work and documentation. If you have a lot of products, setting up manual recommendations will take a while. They would be easier to work with if they were listed by the product handle or product title instead of the recommendation title, and it doesn't filter out archived or draft styles in the search function so you have to be careful setting them up. We keep a spreadsheet to track what we did. This is all little stuff though--the app works great and looks pretty!