Kendal Hyde review for Cross Sell & Upsell by SSC

Sept. 17, 2015

The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products. Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year. Also the customer service is uncommonly amazing. We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell. After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them. The only thing I can add is install this app before they come to their senses and start charging more for it.