oceanstore review for Cross Sell & Upsell by SSC

Hi there. I'm sorry to hear your experience with us was not ideal. From what I understand, you uninstalled our app after finding it did not serve your needs. Our records show we received 3 requests for help, and promptly closed the 1st after you informed us it was not the ideal solution for you. We should have closed the other 2 requests immediately and not followed up with automated email reminders requesting replies. For that I apologize and have made a note to improve our process & send less followup emails. I do want to stress though that we don't spam customers, but thoroughly understand how our emails might have come across as such. We'll do better next time. Cheers :)