Soft Gold Co review for Cross Sell & Upsell by SSC

Aug. 3, 2016

Great app, and exactly what I was looking for to promote more browsing of my products, and to help surface related jewelry pieces. Very quick communication and all around great customer service. Stuart was a dream to work with...he adjusted the layout of the app to fit my theme and overall site design, and was accessible and quick to respond. He was super willing to go back and forth with me and continue to tweak sizes & padding until I was happy. The layout and functionality of the app admin is a no-brainer, and I set up my linked products/cross-sells in no time. The default cross-sells are great so you have place holders right after you've uploaded a product, until you have the time to hand-pick the cross-sells you'd like. My only suggestion would be to have one of the default products serve to fill any products in cross-sell that might have sold out and which don't have enough alternates to fill your grid. I have clicked on one of my products to find only 5 cross-sells below, which looks goofy (my layout is for 6). (Pro-tip: definitely link more products than are necessary to avoid this.) Overall, of all the apps I've added, this is the best value. Get it! –Dianna | soft-gold.co