Rating

4.9

feedback

14

Reviews

chart

#10,084

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    14%

Reviews Summary

The Crowd Funding Shopify App has received overwhelmingly positive reviews from users. The app is praised for its ease of installation and configuration, making it simple for merchants to bring crowdfunding to their sites. Users appreciate the excellent customer support provided by the app developers, with quick responses and efficient assistance in setting up and customizing features. The app has been described as amazing, great, and exactly what users needed for their fundraising efforts. However, there was one negative review highlighting a lack of customer service responsiveness, leading to disappointment and the decision to seek an alternative app with better support.

Highlights

Ease of installation and configuration
Excellent customer support
Efficient assistance in setting up and customizing features
Disappointment with lack of customer service responsiveness
Positive impact on fundraising efforts

Rating Breakdown

  • 5
    93% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2023

Perfect for bringing crowdfunding to my site - works really well, and simple to install and configure.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

While we have just started to use the app, the support team was very quick and patient in assisting us in setting everything up and answering any questions we had. So far so good!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Amazing app with even better support. Initial set-up is easy and works perfect. Asked for help on my back-end and everything was fixed within minutes. 100% recommend this app!

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 1, 2022

I asked for help to the developers to configure the frontend of the application. I got in touch with someone via email. After a few messages I got no further updates from them. Zero customer service even after I sent 2 emails asking for updates. I've been completely forgotten. I don't understand. I have no choice but to find another application with a better customer service. I'm very disapointed.

Using app

5 days

Total reviews

4

Average rating

3.0

Developer Reply

Hey! Please excuse us for the less satisfied experience & Be assured that your queries are taken care of. Please be informed that, We're replying to all your support tickets. To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets. Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication. Looking forward to hearing from you - Team Webkul

5 / 5 Share

June 30, 2021

I really wanted to have an option on my store where people could donate to a charity that our store really loves but didn't have any idea how to do it. After consulting with Shopify experts about it they were going to charge me upwards of $400 to set up a progress bar, and a few donation buttons. But I downloaded Crowd Funding and asked them if they could help me set up what I was looking for and were on the ball and VERY responsive and got everything figured out for me! Thank you so much!!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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