Rating

4.8

feedback

15

Reviews

chart

#9,775

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    13%

Reviews Summary

The Crowd Funding Shopify App has received overwhelmingly positive reviews from users. The app is praised for its ease of installation and configuration, making it simple for users to bring crowdfunding to their online stores. Users appreciate the excellent customer support provided by the app developers, with quick responses and efficient assistance in setting up and customizing features. The app has been instrumental in helping users raise funds for charities and crowdfunding projects, with users highlighting the responsiveness and professionalism of the support team. However, there is a negative review that mentions a lack of customer service and communication from the developers, leading to disappointment and the need to seek alternative apps.

Highlights

Ease of installation and configuration
Excellent customer support
Efficiency in setting up and customizing features
Positive impact on fundraising efforts
Lack of customer service and communication issues

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2024

Perfect all time support if any problems occurs. I could recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

Perfect for bringing crowdfunding to my site - works really well, and simple to install and configure.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

While we have just started to use the app, the support team was very quick and patient in assisting us in setting everything up and answering any questions we had. So far so good!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Amazing app with even better support. Initial set-up is easy and works perfect. Asked for help on my back-end and everything was fixed within minutes. 100% recommend this app!

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 1, 2022

I asked for help to the developers to configure the frontend of the application. I got in touch with someone via email. After a few messages I got no further updates from them. Zero customer service even after I sent 2 emails asking for updates. I've been completely forgotten. I don't understand. I have no choice but to find another application with a better customer service. I'm very disapointed.

Using app

5 days

Total reviews

4

Average rating

3.0

Developer Reply

Hey! Please excuse us for the less satisfied experience & Be assured that your queries are taken care of. Please be informed that, We're replying to all your support tickets. To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets. Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication. Looking forward to hearing from you - Team Webkul

All reviews

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