Crowdfunding Manager by SpurIT
Add crowdfunding features into your store
Rating
3.4
feedback
34
chart
#8,113
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
62%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent support they received from the team, particularly mentioning Eugenia. The app is also commended for its flexibility, customization options, and quick response times from the support team. Users appreciate the functionality of the app, especially for crowdfunding campaigns. However, on the negative side, there are complaints about the app not working as expected, lack of clear documentation, difficulty in setting up campaigns, and issues with integration with Shopify. Some users also expressed frustration with the pricing structure and limited customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 7, 2024
I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.
March 21, 2022
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
March 9, 2022
Apparently the software is difficult to operate and I didn't find any contact information for your human.
We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via [email protected] email address.
April 7, 2021
Grossartige Unterstützung von Eugenia und dem restlichen Team. Meine Anliegen wurden schnell und unkompliziert, vor allem aber zu meiner vollsten Zufriedenheit gelöst. So soll Support aussehen! Danke.
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