Crowdfunding Manager by SpurIT
Add crowdfunding features into your store
Rating
3.1
feedback
8
chart
#11,972
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
0%
-
Less than a month
62%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the excellent customer service provided by the company, with 24/7 availability for support. The app is also praised for its functionality, especially in comparison to other popular apps. However, on the negative side, there are complaints about the lack of integration with Shopify admin, confusing controls, limited customization options, and high fees, including monthly charges. Some users found the app to be a disappointment, especially when it did not meet their specific needs, such as a simple donate button. Despite some drawbacks, there is potential for improvement in pricing structure and features to enhance user experience.
Highlights
Review RSS Feed
All reviews
March 21, 2022
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
June 24, 2019
I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.
June 3, 2018
Not only does this app work better than the more popular app I used previously, this company has excellent customer service. They are available 24/7 via online chat or phone.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for. Please let us know if you have any other questions!
April 23, 2018
Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.
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