Crowdfunding Manager by SpurIT
The reviews are sharply mixed, but the negative feedback is more detailed and consistent. Several merchants report that the app does not work correctly, especially around campaign sales tracking and Shopify integration, and some say they spent days trying to get it fixed without success. Users also criticize the lack of support, confusing controls, poor or messy documentation, limited customization, and pricing that feels too high because of both percentage fees and monthly charges. A few reviewers were especially frustrated that the app did not meet even basic expectations, such as simply adding a donate button or functioning smoothly within Shopify. On the positive side, the app does seem to have value for merchants who can get it working. Positive reviews mention helpful installation support, easy integration, and usefulness for crowdfunding, fundraising, and testing demand for new products. Some users appreciate the ability to select products for campaigns and see whether customers will buy before investing in inventory. Overall, the app appears promising in concept and helpful for revenue-raising campaigns, but many reviewers feel it falls short in reliability, usability, and pricing fairness.
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I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.
Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.
Great service to help get it installed.
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