Crowdship Dropship Automation
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features and the responsive support provided by the developers. They find the app easy to work with and praise the continuous improvements. However, on the negative side, there are complaints about sudden price increases without prior notice, plan upgrades without consent, and issues with refunds and customer service. Some users feel frustrated by what they perceive as manipulation and lack of transparency.
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Highly recommend. We've been using this app for a long time now and can confidently say it has been one of the biggest contributors to our success. Product integration is easy, everything is organized in one central hub for our vendors, and it just makes the whole dropshipping process way smoother. The price basically pays for itself after a few orders, especially when you think about how many hours it saves. Overall we have had a very positive experience using this app.
Haven't even used it once and they increased me from $29/mo to $99/mo. Probably a better option somewhere else.
Nightmare. I also see that after leaving a 1 star, their reviews are set to still show they have no 1-star reviews. Manipulation to keep this circus looking great when it's the exact opposite. They send a full refund to a customer after showing it was cancelled, held no accountability and had to fight 2 separate disputes lasting over 3 weeks because of it. Then, just today I get a notification saying that "I upgraded my plan" when I did not. They got rid of the lower level plan, and automatically charged my account almost 4x's as much, with no email or messages letting me know in advance. This is a real **** show if there ever was one. Find another app to do this for you, or reap what you sow.
Great app & great support. Support will help you with any problem you may encounter, and fast. App works just as. advertised.
Thank you for the great review! We're happy to help and glad you're with us.
I recently started using the app and encountered some complications that initially frustrated me. However, the support team was incredibly helpful and resolved my issues promptly. Considering that this is a new app with a vast product base, I'm more than happy to award it 5 stars. While the app does need some improvements, I've been assured that updates are coming soon. Thanks to the excellent support and quick responses, the app now works great for me!
Thank you, we appreciate your positive review about Crowdship! We are thrilled to hear that the app has been valuable for you. Our team works hard to provide exceptional service and to help increase dropship sales for our clients. We appreciate your kind words about our customer support team. We are always here to help you with any issues or queries that you may have. We value our customers and strive to provide the best customer support possible. Thank you for recommending Crowdship to others. We appreciate your feedback and thank you for choosing Crowdship for your dropshipping needs. Best regards, Crowdship team
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