fastshop: Optimize All Media!

Hi Adam, Thank you for your review. As you would have seen, the free plan can only optimize upto 50 assets, if the number of assets are more, then you would need to full plan. Please do see if the image sizes have been optimized as promised. We would love for you to reconsider your review as we dont believe it reflects the value our app provides.

Thank you for writing to us. We checked our systems to understand what's going on with your account. Our app is ML/AI based so it learns as it optimizes your store. The more data it cycles through, the better it gets at optimizing for your specific requirements. You have used our app for two days, and that is sadly not enough time to judge the performance of an app like fastshop. If you are willing to give us a chance, we're happy to have our team of engineers specifically monitor your store and identify how our app can best benefit the user experience of your store. Please write to us at [email protected] and we will be happy to work with you.

Hi. We have emailed you more than once to troubleshoot and resolve this but haven't heard back from you. You signed up for our free plan - which is great for stores with less than 500 product images. Our paid plan covers stores that have more than 500 images and also videos, which is what we'd recommend you use for your store. When a store loads for a user, one cannot determine how they will filter and sort products. Any product and its related media could load, including the ones you have left unoptimized. This means that the better approach for bigger stores is to ensure their entire product gallery is optimized instead of just one small chunk. We also ran a quick test to see exactly what is affecting your store's speeds and found that your store has other problems in its backend, and not so much media compression. While heavy media files are a big contributor to slow load times, they're not the only factor that require fixing. Fastshop is a great solution to solve the heavy file size problem but it cannot help you with all the other problems we noticed on your website. We'd recommend moving to a paid plan, and hiring a robust SEO team to optimize your store's entire backend. We hope this helps.

Thank you for your feedback! Shopify currently doesn't compress your media for super fast website load times. Faster load times lead to better conversion rates. We do that with no loss to the perceptible quality of your images and videos. That's the solution we provide.