Rating
2.6
feedback
6
chart
#3,284
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for the CS - Business Email app are mixed, with both positive and negative feedback. On the positive side, users appreciate the seamless setup process, user-friendly interface, excellent customer support, and additional free services provided by the app. The ability to create custom email addresses under the domain and integrate them with the store's admin panel is seen as a valuable feature that enhances the store's credibility. However, on the negative side, there are complaints about the lack of user onboarding and poor customer service. Despite the negative feedback, the majority of reviews highlight the app's effectiveness in improving business communication and efficiency.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
My experience with CS Business Email has been truly excellent! This app made it incredibly easy to create professional email addresses using my store’s domain, which really boosted the credibility of my customer communications. Managing emails directly from the Shopify admin is smooth and convenient, and the app overall is very easy to use and highly effective. I encountered a small issue during the initial setup, but the support team was extremely responsive and helpful, resolving the problem quickly and professionally. Outstanding support that really deserves praise! I highly recommend this app to any store looking to improve its email communication and add a more professional touch to their business emails.
Dec. 10, 2025
This app is absolutely rubbish! None of the email works. Added two emails but they never let you see one of them. Even the so called functional one doesn't let you log in to access it. Despite contacting the app providers severally, it can't really work.
Sept. 14, 2025
ABSOLUTELY HORRIBLE!!! NO USER ONBOARDING NO CUSTOMER SERVICE. PLEASE DONT WASTE YOUR MONEY.
Thank you for your feedback, and I’m really sorry to hear that you had a frustrating experience. Just to clarify, there is a large red “Video Tutorial” button at the top of the DNS page to guide users through adding the required records. However, it seems it may not have been noticeable enough for you, which means we clearly need to improve how we present our onboarding steps, and we appreciate you bringing this to our attention. Regarding support, we do offer both email and live chat. The chat isn’t available 24/7, but we always reply as soon as we’re back online. I apologize if we weren’t available at the exact moment you needed assistance. We’d really like the chance to help you get everything set up smoothly. Please feel free to reach out at ([email protected]), and we’ll be happy to assist you personally. Thank you for taking the time to share your experience, it helps us improve.
June 19, 2024
Everything is fantastic! Excellent price, excellent support, and great additional services. I love the quick setup of the email address and the ease of accessing it from within the app
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more