Rating

4.5

feedback

15

Reviews

chart

#2,401

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    47%
  • Less than a year
    33%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in importing orders, and excellent customer support. Many users found the app to be a game-changer for their businesses, especially when dealing with large volumes of order data. The support team, particularly Matt, received high praise for their responsiveness and willingness to address any issues promptly. Users also appreciated the fair pricing of the app compared to other similar solutions. However, there were a few mentions of difficulties in setup and subscription deactivation, as well as discrepancies in pricing displayed in the app.

Highlights

Ease of use and effectiveness in importing orders
Excellent customer support and responsiveness
Fair pricing compared to other apps
Difficulties in setup and subscription deactivation
Discrepancies in pricing displayed in the app

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 7, 2025

I sing along with the 5-star choir here—this is a solid app! It does take some trial and error to get all your fields matched, but that’s due to human limitations, not shortcomings of the app. The only downside, I’d say, is that the app requires an open/active window to run. If you're uploading orders in batches of thousands, you’ll need to make sure to disable any screensavers or automatic sleep mode in your OS. Other than that, a rock-solid app!

Store

Layered

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great App for handling .csv imported orders. I looked at several Apps and this was easily the best. Very easy to configure and use. Also, there is a great support team in background. I would highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

This is exactly what we needed - a straight forward csv importer that's easy to understand & use. We're doing a complicated import, so we're using their "Pro importer" tool. I found a small bug in my testing, and their team literally fixed it within an hour of me reporting the issue! Impressive customer service, to say the least. Highly recommend.

Using app

8 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 4, 2024

The perfect APP for uploading multiple orders! The developers are legit and easy to communicate with. Works seamlessly with other Shopify APPS!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

This app is amazing and so well thought out. Matt was amazing with his support. The support is next level. It's beyond what anyone would expect. I would recommend this app to anyone who needs to import and export large volumes of order from another platform.

Store

PG&L

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more