Rating
1.2
feedback
4
chart
#11,032
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
0%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify app are quite polarized, with some users experiencing issues with uploading shipping rates and receiving slow or unhelpful support. On the other hand, there are positive reviews praising the app for its ease of use, detailed shipping rate settings, and responsive developer. Overall, the app seems to have a mixed reputation with some users finding it beneficial for managing shipping rates while others faced technical difficulties and poor customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 4, 2023
Doesn't work. You can upload shipping rates to the app, but they don't actually change your stores shipping rates, even on the advanced Shopify plan
Dec. 16, 2022
App didnt work for me at all, I even cound not upload a CVS even though I used a template. Icontacted twice a support but no reply. Don't recommend at all
We are sorry for your inconvenience. CSR App works fine. However, the CSR app uses shopify's Carrier Calculated Shipping module. (This is a requirement of shopify.) Because of this, errors may occur during initial installation. In this case, deleting the app and then reinstalling it will solve the problem.
Nov. 28, 2022
We have been unable to upload our shipping rates through this application because the app showing same error from the day we installed the application. The response from the support has been painfully slow and unhelpful.
We are sorry for your inconvenience. CSR App works fine. However, the CSR app uses shopify's Carrier Calculated Shipping module. (This is a requirement of shopify.) Because of this, errors may occur during initial installation. In this case, deleting the app and then reinstalling it will solve the problem. And your e-mail went into spam folder and we couldn't check it. And anyway, it's our fault. We are really sorry and please give us another chance.
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