All reviews

Rating Breakdown

  • 5
    94% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
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5 / 5 Share

June 27, 2023

Highly reccommend it. It has so many courier and invoicing apps integrated. Very simple to install. I like Cristina a lot,very helpful. Also there are no bots, just human support which makes every easy to solve any issue

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

Suport fantastic!! Am primit ajutor si in cazuri specifice domeniului de activitate! Recomand cu incredere! Integrarile functioneaza fara probleme.

Store

Kondi

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

I recommend the app. Some things are easy to set up, some require a bit of help, but the support team was always there for my requests. The app is easy to use, it is very helpful and totally covers my shop's needs. Great job!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

Foarte utila, te scuteste de foarte mult efort si timp, iar suportul e foarte profesionist! Am zilnic zeci de comenzi, iar fara XConnector mi-ar fi fost imposibil sa ma descurc.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2023

Excelent !!! O aplicatie foarte folositoare pentru orice magazin online! Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Excelent app, excelent support. They answered me all the questions and guided me to all the necessary steps. Great work!

Using app

About 19 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

O aplicatie foarte folositoare pentru orice magazin online! Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 7, 2023

The worst support ever. Even if my credentials are valid and copied and pasted from the email they don't work. Also, the exact same data worked on the billing service website, but not inside xConnector. After I openend the support chat and telling to the "tech guy" that I have an error, he/she replied to me after 1 hour, telling me that the credentials are not valid...

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Please contact our support again after you fix the access credentials for your invoicing solution.

3 / 5 Share

Oct. 7, 2022

I have been using Xconnector app on two stores for two years. Shortly I managed to set it up in cooperation with support who was helpful and responsive. All went smoothly until I encountered issues which appeared after OSx update which has been preventing me from using the app on my Mac. After passing the issue to Xconnector, all of a sudden customer service stopped responding and actually has never got back to me (to date it is 1.5 months) with any feedback even after sending a few reminders.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 15, 2022

Thanks to xConnector our needs were met and we are now able to migrate our online shop to Shopify. ✅ Very skilled and helpful team ✅ Instant replies from their support Thank you xConnector.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

We are using this app for 4 years. We saved a lot of time creating the documents automatically. The developers are very experienced and they helped us also with custom integrations.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Really good app, does what it is supposed to do, good support. Fair plans/pricing with their free option for growing businesses.

Store

MARLUM

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

It is a great app, it saves us a lot of time, we can easily process hundreds of orders at a time with it, or we can use the many filters they provide if we want to process certain orders separately, it is easy to use and intuitive. The best thing is that it is constantly improving and frequently new functionalities are added. We currently have 7 stores and XConnector also helps us update the stock between all of them (we sell the same products on all 7). We also want to thank Catalin for the help he provides.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Great app, we use it for creating GLS labels in Slovenia and Croatia. Their support is always responsive and helpful (thanks Catalin!). We had a few feature request and they were able to accommodate all of them in reasonable time, so we're really saving time now creating shipping labels. Keep up the good work!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

We love this app. It helps us save a lot of time by connecting our shipping partener and one invoice tool.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Works as intended. Nice app for generating invoices in Smartbill from Shopify. Customer support is good!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 20, 2021

Downloaded the app 7-8 days ago..had an issue, wrote these guys 2 emails but nobody bothered to answer. Today is DAY 7 with NO answer. The phone number is set to “always busy” mode, too. Very disappointed at this stage. I’m still waiting for someone to get back to me and solve our problem.

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

March 9, 2021

User friendly and easy to use platform. The team is very supportive and helped me to set up my account! Definitely recommend !

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 7, 2021

Downloaded the app. Tried to link it to our GLS Ireland account. was requested by xConnector to "Please call the GLS support and activate your API access before starting to generate shipping labels". I did this only to get the reply that the app is NOT compatable with GLS Ireland....

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Our application has support for GLS Ireland, and you have a configuration issue. Let's get in contact, and we can help!

5 / 5 Share

Dec. 29, 2020

I use this app for my accessories store and it does its job perfectly. My staff finds it very easy to work with it as shopify can be quite a lot to handle for some people. It is just so hassle free since you can both create shipping label and invoice at once and connects to other integrations perfectly. If a customer needs some information about her order you only search for it on xconnector and you get all the information she might need. Neat, clean and smart.

Using app

Over 3 years

Total reviews

2

Average rating

5.0