Printed LifeStyles review for Currency Converter Plus
Jan. 2, 2019
The currency converter function works great, however, when I have the app enabled, it messes with the pictures of my products on the collection pages, disabling it seems to fix the problem. Not sure if it's just my theme, but I find it to be too much of a problem to keep the app.
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] We performed a quality checkup of the app after installation and found it to work smoothly and had no issues of interfering with product images. Unfortunately, we did not receive any email for support to help resolve any issue, we we would have been happy to take a look at it. We emailed the merchant and showed screenshots which we captured during the checkup and asked for more feedback and offered to reinstall the app and allow us to help fix any problem they may have had, but unfortunately, we received no reply. Our apps cannot modify store templates or product images. Sometimes, when a theme is changed it may require some additional styles tuning to match that theme, however, we are 100% confident that our app did not alter the merchant's product images as stated in the review.
