Wanderlust Co 2 review for Currency Converter Plus

5 / 5

Dec. 28, 2023

The Support team is very helpful and quick to response. Albeit a bit issue with our uninstallation process but the teams are quick to fix it.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Wanderlust Co 2, We do appreciate your feedback but it was never our intention to confuse merchants especially if they no longer intend to use our app. The disable option found in the apps preferences page is just an option to disable/enable our app display. Like any other Shopify app, the uninstallation process remains the same. Merchants will have to delete the app from their Shopify admin's App lists and this is a standard procedure implemented by Shopify and not us developers. The cancellation process is even listed on our support site with steps on how to do it: https://docs.codeblackbelt.com/article/77-how-do-i-cancel-my-currency-converter-subscription You have been one of our valued customers for quite some time and in each request and concern you have raised, we've helped you with our best efforts and made sure you were happy and satisfied. We have reached out to you with a solution to this confusion and we have managed to make the changes on our end and hopefully, you can respond to us. We are always open to suggestions and ideas to help improve our app and our support will always remain the same, if not make it even better. There may be limitations with what we can accomplish as we have to abide by Shopify’s rules and policies, but our goal remains, to keep every merchant happy and satisfied with our app and services. We wish you all the best and hope you have a Prosperous New Year!

Currency Converter Plus for Shopify
Currency Converter Plus
5.0 star
197 reviews

Currency Converter Plus

Shopify App Store