Feesly: Surcharge & Fees (POS) for Shopify

Feesly: Surcharge & Fees (POS)

Automate your fee management

Rating

3.0

feedback

13

Reviews

chart

#1,718

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    8%
  • Less than a year
    69%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are mixed, with some users praising its cost-saving benefits and quick support response, while others criticize its buggy nature and lack of response from customer service. Positive aspects highlighted include saving money on fees, fast and professional support, and the app working as promised. On the other hand, negative aspects mentioned include bugs causing triple charges, issues with calculating fees before tax, and slow application of surcharges at POS checkouts. Some users also expressed frustration with the lack of response from customer service and the app not meeting their specific needs.

Highlights

Cost-saving benefits and quick support response
Buggy nature and lack of response from customer service
Issues with calculating fees before tax
Slow application of surcharges at POS checkouts
App not meeting specific needs

Rating Breakdown

  • 5
    38% (5 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    15% (2 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 92% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 23, 2026

This app has saved me hundreds over the past year. Very useful, never had a problem with it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Happy to be useful!

1 / 5 Share

Dec. 23, 2025

App is very buggy and will triple charge your customers and cause major problems for your brand. Move on

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!

1 / 5 Share

Dec. 19, 2025

Using app

About 7 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!

5 / 5 Share

May 27, 2025

The app works as promised and the support is very quick and professional.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and your kind words! It really means a lot to us.

5 / 5 Share

Nov. 4, 2024

Super grateful for fast service. Haven’t needed it much, but when I do, they respond quickly to resolve the issue! Any small biz owner needs that fast response time! Thank you! Totally recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback and your warm words! Our team is always happy to help!

All reviews

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