Rating
3.3
feedback
14
chart
#1,612
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
7%
-
Less than a year
64%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are mixed, with some users praising its cost-saving benefits and quick support response, while others criticize its buggy nature and lack of response from customer service. Positive aspects highlighted include saving money on fees, fast and professional support, and the app working as promised. On the other hand, negative aspects mentioned include bugs causing triple charges, issues with calculating fees before tax, and slow application of surcharges at POS checkouts. Some users also expressed frustration with the lack of response from customer service and the app not meeting their specific needs.
Highlights
Review RSS Feed
All reviews
March 25, 2026
So far this app is doing what we need in our POS system. This is the most affordable app too, so you don't have to hesitate to pull the trigger. I had an issue today while making some adjustments and testing and reached out to their support team to receive IMMEDIATE response and assistance. It ended up being an issue on Shopify POS's team side, not even the app itself, though they found out and relayed the info and instructions to me. Fantastic support, I can't thank this app's team enough. My company saved $350 by passing the credit card surcharge onto customers just this past weekend at a pop up event. Well worth their $1/mo subscription. Thanks Feesly!
Thank you so much for the kind words! Happy to help!
Feb. 23, 2026
This app has saved me hundreds over the past year. Very useful, never had a problem with it.
Thank you so much for your review! Happy to be useful!
Dec. 23, 2025
App is very buggy and will triple charge your customers and cause major problems for your brand. Move on
Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!
Dec. 19, 2025
Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!
May 27, 2025
The app works as promised and the support is very quick and professional.
Using app
29 days
Total reviews
2
Average rating
5.0
Thank you so much for your review and your kind words! It really means a lot to us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more