Tuttishop.dk review for Shopacado ‑ Volume Discounts

May 27, 2022

Been using this app for over a month now, and I'm stopping right now before they charge me for another month. Here's my honest review. It took about 30 minutes after installing the app, before they reached out asking for a 5-star review. I refused, until I have tested the app thoroughly, and boy was I in for a treat. The app wasn't calculating discounts correct for the products that I had on volume discounting, along with other products that had a static discount set on Shopify itself. And the app did not take into account some specific products, where I'm not allowing discount codes to be applied through Shopify's own discount code settings. When entering a discount code through the cart page (that the app provides, because the discount code field during checkout is removed/reserved for their app to be able to handle the discounts) it returns an error code, no matter what settings I apply through their app settings page. After contacting support for over two weeks regarding these errors, I haven't moved forward an inch. Several supporters are writing back to me telling me I have my app settings wrong despite the fact I sent detailed instructions on how to simulate my issue, and that the problem is 100% linked to their app. This app is probably good for the simple stuff, but if you're looking to make some mixed combinations with some products that have volume discounts, some that have static discounts and some products where discount codes should NOT be applied to - then you're better off looking for alternatives. The result of using this app has caused me more headaches than any good, with customers placing orders that were calculated wrongly, and I had to manually do partial refunds.