OSCP Wholesale
Wholesale Pricing or tiered discount based on Customer Tags
Rating
3.4
feedback
8
chart
#4,297
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
62%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include seamless functionality, excellent customer service, and helpful support team. Users appreciate the ease of use and the ability to set discounts in bulk. However, negative feedback revolves around issues with app setup, lack of response from customer service, and some users experiencing the app not working as expected on their stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2024
Had issues setting up the app and the customer service team was not as helpful as they should've been. They also left me hanging for over thirty minutes without a response. I will be looking into another app to support my needs.
Feb. 13, 2024
I was just about to give up hope, but then I found this app. Seamless, simple straightforward... and it just works. Thank you!
Thank you so much for taking the time to share your experience with our Shopify Wholesale App! We're thrilled to hear that you found it seamless, simple, and straightforward. Your feedback truly motivates us to continue delivering a top-notch experience for all our users. If you need any assistance or have further feedback, please don't hesitate to reach out. Thank you again for choosing our app!
Sept. 7, 2023
"This is the best support team I have ever had the pleasure of working with."
May 24, 2023
Edit after talking with support: Now it's working. Thank you very much. For future users, make sure to follow the App Setup guide since without that it doesn't work. Original comment: Did not work for my store. I wanted to add an automatic discount to VIP customers but when I tested it did not work....
Hello, I apologize for the inconvenience you experienced with the discount feature for your store. I understand that you were attempting to apply a discount specifically for your VIP customers, but unfortunately, it did not work. To assist you further, I would need more information about the steps you took to set up the discount. Please let me know any error messages or specific issues you encountered during the process. In the meantime, here are a few general troubleshooting steps you can take: Verify the app settings: Double-check the app's configuration and ensure that you have correctly set up the discount for VIP customers. Confirm that the criteria for eligibility, such as customer is tagged and logged in to view offer on the product page. Have you installed any other pricing apps in your store? Additionally we have shared details on App setup in email. Should you have any questions or concerns, please don't hesitate to reply to email. Our dedicated support team will be more than happy to assist you promptly.
May 5, 2023
The Costum Pricing Wholesale app is easy to use and it helped me put discounts in bulk on my website in no time. The customer service was top notch and they were very helpful in answering all of my questions. I would highly recommend this app.
Great to hear that you found our app useful to put discounts in bulk. Thank you for recommending our app - it means a lot to us. If you have any further questions or feedback, please don't hesitate to contact us. We're just a click away!
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