Running Balboa review for OSCP Wholesale
May 24, 2023
Edit after talking with support: Now it's working. Thank you very much. For future users, make sure to follow the App Setup guide since without that it doesn't work. Original comment: Did not work for my store. I wanted to add an automatic discount to VIP customers but when I tested it did not work....
Hello, I apologize for the inconvenience you experienced with the discount feature for your store. I understand that you were attempting to apply a discount specifically for your VIP customers, but unfortunately, it did not work. To assist you further, I would need more information about the steps you took to set up the discount. Please let me know any error messages or specific issues you encountered during the process. In the meantime, here are a few general troubleshooting steps you can take: Verify the app settings: Double-check the app's configuration and ensure that you have correctly set up the discount for VIP customers. Confirm that the criteria for eligibility, such as customer is tagged and logged in to view offer on the product page. Have you installed any other pricing apps in your store? Additionally we have shared details on App setup in email. Should you have any questions or concerns, please don't hesitate to reply to email. Our dedicated support team will be more than happy to assist you promptly.
