All reviews

Rating Breakdown

  • 5
    76% (58 ratings)
  • 4
    9% (7 ratings)
  • 3
    5% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2016

Amazing customer service, and a great little app. :) Thanks guys. :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2016

The best app & developers. So helpfull My app required some customization, in order to achieve what I wanted. Not only did the company meet my expectations and did the customization - they did it for free. What a good service, ill be a happy customer for the next years forth. Regards

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2016

I was a bit apprehensive about paying a monthly fee for this app or any app for that matter. I was in need so I went for it, and just like I thought I ran into a few problems. I followed directions on the install instructions and asked for help. This happened over the weekend and I was not expecting anything I went on with life as usual. As soon as I arrived for worked Monday I checked my email and there was a reply surprisingly. Not only were you prompt but you exceeded my exceptions, I really really appreciate you and your services and would recommend anyone in need of this option for your site to go ahead and give it a try...

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2016

A great custom product app. We offer printed business cards, stationary, stamps etc. Easy to create and maintain designs, very fast installation provided free and great support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2016

Support team answered questions promptly.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 24, 2016

+1 same problem, they answer your questions with no solutions, very limited options, very limited app.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 2, 2015

this app been giving me problems since i got it.. its unfortunate shopify doesnt have another design it app

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 24, 2015

Amazing app, excellent customer service & great value! This app is not to be underestimated, the possibilities are endless. A truly professional & talented developer with a real 'can do' attitude. We opted for additional customisations & they modified the app to our exact requirements at a VERY reasonable price. Including customisations to the app, the cost is very competitive with similar apps &, for our store, it offered better functionality. The customer service is outstanding & communication was fast & efficient. We would highly recommend this app & the developer.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 10, 2015

We had some hiccups in the beginning, but it's working well now thanks to the friendly and helpful staff :)

Using app

About 1 month

Total reviews

2

Average rating

4.5

3 / 5 Share

Aug. 22, 2015

Nice app for the price, But a few things would be nice! 1) Mobile friendly- App does not work on Cell phones or Tablets. 2) Able to set print area- Can't control where customers place their design. 3) Access to fonts- Can't or don't have access to the designer fonts to fill orders. 4) Text option - No curve text, Stretch text, Narrow text etc. 5) More fonts

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 7, 2015

Excellent custom product app, professional staff, fast installation provided free by their staff.

Store

Hyjolt

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2015

I love this app so much and the support team are 100%. The product complies with all the provisions and when I had any doubt the technical support fixed it in no time. Very good and fast support !!! Highly recommended. The Best i have ever deal with. Hoping to try your other Apps. Thanks for making this amazing App.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2015

I just switched to shopify from magento and was hoping this app would work well for our store. Not only does it work great, there customer service was outstanding. They went above and beyond to help us out. Great Customer service and great App!!! Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2015

Product does what they say it does , I love this plugin so much and the support team are 100%. The Best i have ever deal with. Got my custom requirement done at Additional development cost, as I do not expect any Good thing for free and I am very HAPPY with the delivered item. Very very good customer support! Very professional and everything was made as it should. I'm So glad for the help i needed, for my custom template.

Using app

1 day

Total reviews

5

Average rating

5.0

1 / 5 Share

July 4, 2015

I wish I could say something good about this app and the seller but I have had nothing but issues and frustration dealing with this. I'm not sure why some people can't be honest? Before I bought this app I asked the seller/designer if this App would allow us to do special features on our site (I sent pictures and examples so he could fully understand my request) and his reply was YES. Almost 2 weeks later he says oh you don't know what transparent images are so you need a designer to help you or pay us $1000 to help you. Ummmm, sounds like a SCAM to me. This seller is unprofessional, has broken English and in my opinion was out to get my money. If you can't do something just say NO, don't try to prolong the 7 day trial to get people's money. I will be contacting my bank and canceling this terrible order. Learn ethics!

Store

Eshays

Using app

7 days

Total reviews

8

Average rating

2.0

5 / 5 Share

June 26, 2015

The product is exactly what I have been looking for. The service is a 10 out of 10. Emails were answered on a timely basis which saved me a lot of stress. Changes were made on time, and correctly. Communication was excellent. I would like to that Solver Circle for a great product and outstanding service. Phil Las Vegas, NV USA

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

June 15, 2015

This is a great App, works very well and the customer service is excellent. I highly recommend this and solvercircle.

Store

RopShop

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 1, 2015

We tested this app and have to say it's really good but the problem we found is if a customer wanted more than one item in a certain size they had to completely re-design the item each time to add it to the basket. For a single purchase it's excellent. My advice to the developers would be to either have a back button so the design is still saved and customers can add more sizes, or add to the basket but make the page stay on the product customizer page and no go to the cart each time. Update: Altaf was very helpful and got back to me with a solution but sadly at a cost of $1000 one off and then $24.99 a Month it was a little out of price range. Nice little app if you only need one product and one size for a customer to design.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 8, 2015

Awesome app, customer support team is excellent. It really makes a difference to have a customer support team that will work so closely with you to get you exactly what you need and is there for you when you need them. Even though the app didn't start out having everything I needed, they customized it to do what I needed and that made all the difference in the world :-) *very happy*

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2015

We had a unique situation where we needed this app installed on 2 stores with the exact same settings and products. Support helped us get that done quickly and efficiently. The app works great for our needs. I highly recommend it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0