Rating

3.0

feedback

2

Reviews

chart

#14,749

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are polarized, with one user giving it a 1-star rating and another giving it a 5-star rating. The negative review highlights that the app caused issues with the theme, specifically affecting the registration page's reliability. The user also mentions that even after uninstalling the app, the code changes made by the app were not reverted, requiring manual intervention to remove the added code. On the other hand, the positive review praises the app for enabling the creation of a custom registration form with fields that are not available in the default Shopify form. The user also appreciates the free customization offered by the support team, who helped enhance the subscription functionality and integrate customer information seamlessly into Shopify's customer table.

Highlights

Theme 1: Theme Breakage and Code Modification
Theme 2: Custom Registration Form and Fields
Theme 3: Support and Customization

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 8, 2021

This app never should have been approved. It breaks your theme -- the registration page no longer works reliably, and even after you remove the app, the code is not reverted to how it was before. We had to go into the code to delete all the junk code this app adds.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Our support team tried to reach you through email multiple times, but we did not get any response. App uninstall instructions are already in-app documentation with screenshots and there is also an automatic way to reset to the default registration form by simply clicking a button. A shop merchant can also delete or revert it manually by following documentation steps. This app is keeping a backup of a default registration template of the theme instead of editing a registration form template directly. It was unfair to put a review without getting in touch with our support team as our support team is ready to help store merchants in any situation.

5 / 5 Share

Nov. 19, 2021

I used the app to help me do the custom registration form (phone number. company name, company address, Subscribe to newsletter and etc) since the default Shopify form cannot achieve custom fields. The support team of this app also offers FREE customization of functionalities. They customize the subscription functionality and print all customer info in the note field of Shopify so I can check all info in Shopify's own customer table. Great support team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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