Extendons Registration Fields for Shopify

Extendons Registration Fields

Customer Registration Form Builder - Sell Registration Form

Rating

1.3

feedback

3

Reviews

chart

#8,654

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite polarized, with one-star ratings highlighting issues such as server errors, lack of developer response, and theme breakage. Users reported encountering a 504 server error, difficulty in contacting the developer for support, and problems with the registration page functionality even after uninstalling the app. On the other hand, a five-star review praised the app for enabling custom registration forms with additional fields like phone number, company details, and newsletter subscription. The positive review also highlighted the exceptional support team that provided free customization services, enhancing the app's functionality and integration with Shopify's customer table.

Highlights

Server errors and lack of developer response
Theme breakage and code retention after uninstallation
Custom registration form with additional fields
Exceptional support team providing free customization services
Polarized ratings and user experiences

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 9, 2024

The App just gives a 504 server error. Tried contacting the developer, never got an answer. Doesn't work and is garbage, don't try/buy.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We apologize for the inconvenience. Please contact me on WhatsApp at +92 305 4285555 or email [email protected]. Your issues will be resolved on priority. We have not received any message from your side. Our support team is always active on all platforms. Please share your issue, and our team is available for a quick solution. Regards Muzammil - Product Owner

1 / 5 Share

Dec. 8, 2021

This app never should have been approved. It breaks your theme -- the registration page no longer works reliably, and even after you remove the app, the code is not reverted to how it was before. We had to go into the code to delete all the junk code this app adds.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Our support team tried to reach you through email multiple times, but we did not get any response. App uninstall instructions are already in-app documentation with screenshots and there is also an automatic way to reset to the default registration form by simply clicking a button. A shop merchant can also delete or revert it manually by following documentation steps. This app is keeping a backup of a default registration template of the theme instead of editing a registration form template directly. It was unfair to put a review without getting in touch with our support team as our support team is ready to help store merchants in any situation.

5 / 5 Share

Nov. 19, 2021

I used the app to help me do the custom registration form (phone number. company name, company address, Subscribe to newsletter and etc) since the default Shopify form cannot achieve custom fields. The support team of this app also offers FREE customization of functionalities. They customize the subscription functionality and print all customer info in the note field of Shopify so I can check all info in Shopify's own customer table. Great support team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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