All reviews

Rating Breakdown

  • 5
    93% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

Highly recommend this app for anyone looking for product customization! It has facilitated my work and made customization much easier, it took time to learn and I encountered a lot of problems during the process, Sunny from the Customall team has been very patient in providing me with help and has given me a very good experience!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for recommending Customall! 🌟 We're thrilled to hear that our app has made customization easier for you. 😊 We understand that learning something new can sometimes be challenging, and we're so glad Sunny was able to assist you through the process. Your feedback means the world to us, and we're here to support you every step of the way. If you ever have any questions or need further assistance, don’t hesitate to reach out! 🚀

5 / 5 Share

Oct. 26, 2024

Innovative, cutting edge on trending features and support is very quick to respond Im new to this app but so far Im very impressed by everything they provide the experience has been pleasant.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We're thrilled to hear that you're impressed with Customall's innovative features and the support we provide. Our team is committed to ensuring a seamless experience for all our users, and it’s great to know we’ve made a positive impression so far. If there’s anything you need as you continue to explore the app, we’re here and ready to assist. Thank you for giving Customall a try – we’re excited to support you on your journey to personalized selling success! 🚀

5 / 5 Share

Oct. 15, 2024

I recently started using this app to customize products on Shopify. Since it's a new app, getting started was a bit challenging, but the support team was incredibly helpful, making the process much easier. I encountered an issue with currency conversion across different countries, but after reaching out to the support team, they promptly fixed it. Highly recommend this app for anyone looking for product customization!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re thrilled to hear that you found our support team helpful in getting started and resolving the currency conversion issue. We’re constantly working to improve the app and make the experience smoother, and feedback like yours is incredibly valuable. If you ever need further assistance, don’t hesitate to reach out. We're here to help! Thanks again for recommending our app for product customization!

2 / 5 Share

Oct. 11, 2024

The app seems good, but the service is very bad. I've sent a few messages and they don't reply. I want to ask questions, but I can't even do that.

Store

Aphago

Using app

1 day

Total reviews

6

Average rating

4.2

Developer Reply

Hi Leandro, Thank you for sharing your feedback with us, and we’re truly sorry that our service hasn’t met your expectations. We understand how frustrating it can be when your questions go unanswered, and we sincerely apologize for the lack of timely responses. Regarding the request you're asking with product mapping, we hope the instructions we sent were helpful. We have an agent following up with you now to assist you with that now. **Update: Thank you for your feedback and your patience. We wanted to follow up and let you know that we’ve completed your request regarding product mapping. Our agent has reached out and worked through the details with you, and everything is now working smoothly. Thank you again for your understanding and for giving us the opportunity to improve our service.

5 / 5 Share

Sept. 30, 2024

***Avis exceptionnel sur Customall : Une application de personnalisation rĂ©volutionnaire*** **Prise en main et support client** - DĂ©but lĂ©gĂšrement difficile : Normal pour un amateur, mais rapidement surmontĂ©. - Support exceptionnel : L'Ă©quipe d'assistance de Customall a fourni un soutien constant et personnalisĂ©. - Attention particuliĂšre : Hiro et Sunny ont investi du temps pour comprendre mes besoins spĂ©cifiques. **FonctionnalitĂ©s impressionnantes** - Personnalisation avancĂ©e : Les clients peuvent tĂ©lĂ©charger leurs propres photos pour crĂ©er des cadeaux uniques. - CompatibilitĂ© Ă©tendue : PossibilitĂ© d'importer des fichiers PSD et de rĂ©cupĂ©rer des produits depuis des services d'impression. - Configuration rapide : Le processus de mise en place a Ă©tĂ© plus rapide que prĂ©vu. **Service client exceptionnel** - Formation individuelle : L'Ă©quipe a proposĂ© une formation sur mesure pour assurer une configuration parfaite. - Conseils supplĂ©mentaires : Hiro et Sunny ont partagĂ© des idĂ©es innovantes, allant au-delĂ  de mes attentes initiales. - Attention aux dĂ©tails : Leur souci du dĂ©tail et leur approche personnalisĂ©e ont fait toute la diffĂ©rence. **Conclusion** Je suis extrĂȘmement reconnaissante envers l'Ă©quipe de Customall, en particulier Hiro et Sunny, pour leur dĂ©vouement et leur support exceptionnel. Cette application a non seulement rĂ©pondu Ă  mes besoins spĂ©cifiques en matiĂšre de personnalisation, mais a Ă©galement dĂ©passĂ© mes attentes grĂące Ă  ses fonctionnalitĂ©s avancĂ©es et au service client remarquable. Customall se dĂ©marque nettement des autres applications de personnalisation que j'ai pu tester. Son interface utilisateur intuitive, combinĂ©e Ă  un support client de premier ordre, en fait un choix incontournable pour quiconque cherche Ă  offrir des produits personnalisĂ©s de qualitĂ©.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour cet avis exceptionnel ! Nous sommes ravis que vous soyez satisfaite de votre expérience avec Customall et de notre support client. Hiro et Sunny sont ravis d'avoir pu vous aider à personnaliser votre projet selon vos besoins spécifiques. Nous continuerons à travailler pour offrir une expérience encore meilleure. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à tout moment. Merci encore pour votre confiance !

5 / 5 Share

Sept. 18, 2024

Getting started with the app had a bit of a learning curve, but the Customall support team went above and beyond to make sure we felt fully supported every step of the way. I have a unique product, and I had very specific needs when it came to personalization. Hiro and Sunny from the Customall team didn’t just help—they truly invested their time in understanding my vision. They patiently worked with me, offering one-on-one training, ensuring that everything was set up exactly as I wanted. The app itself is great. It allows my customers to upload their own pictures to personalize gifts, which is a game-changer. I can import PSD files and pull in products directly from print services which made the setup so much faster than I anticipated. But it didn’t stop there—Hiro and Sunny even took the time to consult with me, sharing extra tips and insights that I hadn’t even considered. I am beyond grateful for the time and care they invested. Their one-on-one support and attention to detail have made all the difference.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're thrilled that you're happy with the support from Hiro and Sunny, and that the app is meeting your personalization needs. We're committed to providing the best experience possible and are glad you found the features useful. If you need anything else, feel free to reach out. Thanks again for your trust and support!

5 / 5 Share

Sept. 9, 2024

This app has incredible potential, especially with the constant feature updates. I highly recommend it for anyone looking to personalize their POD products. I've tried other apps, but this one stands out for its efficiency. It offers many options for setting up personalization. The frequent updates keep the app fresh and improve functionality, and the support team is super helpful

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you're enjoying the personalization options and that our constant updates are making a positive impact. It's great to know that Customall stands out for you! Our team is dedicated to continually improving the app, and we’re here to support you every step of the way. If you ever have any questions or suggestions, feel free to reach out — we’re always happy to help! Thanks again for your recommendation and trust in us!