Rating

3.9

feedback

4

Reviews

chart

#3,382

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting its extensive customization features that cater to both simple and complex requirements. Users appreciate the 3D preview function and find the subscription price cost-effective compared to other software. The customer service is praised for being responsive and helpful. However, there is a negative review mentioning the lack of some needed features and issues with the free trial not being honored. Despite this, the overall sentiment is positive with users recommending the app for personalized products.

Highlights

Extensive customization features for simple and complex requirements
Positive feedback on 3D preview function and cost-effective subscription price
Responsive and helpful customer service
Negative experience with lack of features and free trial issues
Recommendations for improvement like adding a color picker element to the Free plan

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2025

This is the best customization software I have ever used. It is completely suitable for customization sellers with simple and complex functional requirements. Its functions cover 99% of customization needs. The most amazing thing is its 3D preview function, which is very good. The most important thing is that its subscription price is very cost-effective compared to other software. It is worth recommending!

Store

NAILELF

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I recommend this application, it has everything you need for personalized products and customer service, they always try their best to solve problems. This team deserves much more, if you want something good, you pay, you won't find anything for free. Well done CustoMeow, you are the best, keep going!

Using app

2 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Jan. 9, 2025

Really poor experience with this company. Lacks features I needed so was promptly uninstalled. Free trial was not honored because it was the second time I had installed it for a few day trial, they are blaming it on there new subscription model but this was all done prior to that being in place. There are better options out there, PrintLane, Customily, TeeinBlue.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback. Please let us know which features are missing, and we'll work to improve them as soon as possible. Regarding the poor experience you mentioned, could you specify where the experience was not up to par? This will help us make improvements. Additionally, we welcome comparisons with any apps you recommend.

5 / 5 Share

Aug. 3, 2024

The app is really well built and the UI is clean, there's even an option to add custom fonts which is incredibly useful! Would it be possible to add a colour picker (with Hex code) element to the Free plan though?

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We will continue to roll out new features to address the complexities in the custom gifts space. By the way, the color swatch component will be free to use soon.

All reviews

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