Tuecus ‑ Customer Account Page
Engage Customers With Attractive Customer Dashboard & Rewards
Rating
2.3
feedback
12
chart
#16,167
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
8%
-
Less than a year
67%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's features that allow customers to access their details easily, view order history, and reorder items with just one click. The customer service team, particularly individuals like Rajendra, Vijay, Ankush, and Mahesh, received praise for being responsive, helpful, and patient in resolving issues. Users also mentioned that the app offers good value for its price compared to other similar apps like Flits. On the negative side, several users expressed frustration with the app's bugs and technical issues. Some users reported poor customer support, with issues taking a long time to be resolved or not being addressed at all. There were complaints about the app causing problems with account pages and being difficult to set up. Overall, while the app has useful features and responsive customer service, there are concerns about its reliability and technical performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 2, 2024
Requested and following up with Support team since more than 4 months, using emails and Live chat, and still issue not resolved, and we are paying for nothing. Pathetic support. Not recommended at all
Sept. 16, 2022
Worst app ever. They claim to be a customer account page but even their landing page of the customer account doesn't work properly. The app is full of bugs, we had opted for a professional plan turned out to be the most amateur built app. To make things more worse, it turns out the team turned out be more worse with constant one liners " technical team is working on it / it will be done in the next 24 hours" A week passed with constant follow ups but apparently technical team did not even have the time to resolve a single issue in the list. Ended up wasting a whole week patiently waiting and following up with them.
June 23, 2022
Awesome app. Has all the features you would want your customers to have access to. Customer service is great, thank you Rajendra and Vijay for helping me get set up and fixing the issues on my site. Highly recommend this app!
Dec. 24, 2021
The app is really useful and allow the user to do a lot without leaving te customer page Plus, the technical support team (especially Rajendra and Ankush) are ready everytime and really patient with us, trying to understand the problem as much as possible and to solve it fast
Dec. 9, 2021
Great customer account page app. Customers can view all their details on their membership page from shipping details to order history. Very helpful especially with the app's feature that they can reorder or print the order details in just one click. The customer service is also very responsive and helpful for all our queries. Special thanks to Ankush and Rajendra
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