Tuecus ‑ Customer Account Page
The reviews are sharply mixed, but the negative feedback is much more detailed and frequent. Several merchants report serious bugs, broken customer account pages, and code remnants left behind after uninstalling the app. A recurring complaint is poor support: users describe long delays, repeated follow-ups, generic responses, and promises to fix issues that were never resolved. Some reviewers feel the app is not ready for production and that it can actively harm their business or waste time and money. On the positive side, a few users had a good experience with support and issue resolution. One reviewer said the developer quickly fixed a problem after a call, and another praised the team for reacting fast and professionally. There is also some appreciation for pricing and features, with one merchant noting the app is cheaper than a competitor and that social login is valuable for the price. Overall, the app seems promising in concept and affordability, but reliability and support consistency are major concerns.
Review RSS feed
Requested and following up with Support team since more than 4 months, using emails and Live chat, and still issue not resolved, and we are paying for nothing. Pathetic support. Not recommended at all
Worst app ever. They claim to be a customer account page but even their landing page of the customer account doesn't work properly. The app is full of bugs, we had opted for a professional plan turned out to be the most amateur built app. To make things more worse, it turns out the team turned out be more worse with constant one liners " technical team is working on it / it will be done in the next 24 hours" A week passed with constant follow ups but apparently technical team did not even have the time to resolve a single issue in the list. Ended up wasting a whole week patiently waiting and following up with them.
Absolutely the worst app ever! Do not buy! It will hurt your business. It will not help your business. This app had bugs after bugs and the support team would constantly say they would fix stuff and never fixed it.
Worst app ever. Zero support after finding major bug issue. When deleting app some parts of the code remained and trashed my account page function. An absolute mess!
Hi, we checked our emails and live chat logs, you haven't contacted us. And also there are no traces that you actually installed code. Since you are still using our app, we have sent access request to your store and email too. Please provide access we will setup the app. Thanks
I uploaded the app and had some issues. I then deleted but was not able to access the customer pages. I contacted their support. I then got a call from the developer who quickly sorted the issue for me. The support is excellent and the developer Mahesh was very helpful.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.