Bonify Customer Account Fields
Obtain valuable customer inputs through custom registration
Rating
3.5
feedback
16
chart
#4,612
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
44%
-
Less than a year
31%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, customers praise the top-notch customer service provided by the app developers. The support team is responsive, helpful, and goes above and beyond to assist users with any issues they encounter. Users also appreciate the ease of use of the app, its functionality in adding custom fields to customer accounts, and the quick response time of the support team in resolving any technical issues. However, there are negative reviews highlighting problems such as being charged after uninstalling the app, issues with the registration form persisting even after app removal, and limitations in features like placing fields on multiple pages. Despite these drawbacks, the majority of users find the app useful and effective for their needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 26, 2024
I uninstalled this app but was still charged. I can't contact the developer for an explanation
Oct. 10, 2024
Bonify's customer service team is really top notch. They are very responsive and were able to help me through all my questions regarding the app. I wasn't able to use it in the end because I needed a feature they didn't have (being able to place fields on multiple pages), which is complicated and will likely require coding. For someone just looking to add customer account fields and edit those from their profile, this works well.
Nov. 11, 2023
This app only causes problems since I installed the app and removed it, but the registration form is still there from the app!
Sorry to hear you had some trouble. Our records don't show you've ever reached out for support, but the support team is always available to assist you, even with uninstalling. Please do follow up with them so we can help with the uninstall and also understand what went wrong. Unfortunately, the problem of uninstalling is a systemic issue in Shopify with older themes. All legacy Online Store 1.0 themes are quite limited when uninstalling apps that interact with a theme due to Shopify API restrictions. Access to the store is cut off when the store uninstalls, therefore no cleanup can take place. With Online Store 1.0 themes using the app, the store must first use the in-app uninstaller before uninstalling the app itself, or uninstalling must be done manually in the theme. This same scenario is true if the app was installed manually due to custom theme issues. Online Store 2.0 themes do not have this problem as they can utilize the Theme App Extension system which cleanly uninstalls automatically.
Feb. 3, 2023
Questa è un'ottima app, e il servizio di assistenza è davvero TOP! La consiglio a tutti (ha risolto tutte le mie problematiche!)
Dec. 15, 2022
Best support I had!!! For unknown reason app stopped working, but fast and precise efforts from support team make us happy again. App is simple, intuitive and fully serves our needs.
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