Bonify Customer Account Fields for Shopify

Bonify Customer Account Fields

Obtain valuable customer inputs through custom registration

Developer

Rating

3.8

feedback

14

Reviews

chart

#5,667

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    36%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the excellent customer service and support provided by the app team. Users appreciate the quick responses and helpful assistance in resolving any issues they encounter. The app itself is described as easy to use, intuitive, and effective in adding custom fields to the customer registration form. Customers also praise the app for its functionality and the ability to customize fields to gather specific information. However, there is a negative review mentioning problems with the registration form persisting even after the app was removed, indicating a potential issue with uninstallation.

Highlights

Excellent customer service and support
Ease of use and effectiveness in adding custom fields
Quick responses and helpful assistance
Functionality and customization options
Issue with uninstallation

Rating Breakdown

  • 5
    93% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 11, 2023

This app only causes problems since I installed the app and removed it, but the registration form is still there from the app!

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear you had some trouble. Our records don't show you've ever reached out for support, but the support team is always available to assist you, even with uninstalling. Please do follow up with them so we can help with the uninstall and also understand what went wrong. Unfortunately, the problem of uninstalling is a systemic issue in Shopify with older themes. All legacy Online Store 1.0 themes are quite limited when uninstalling apps that interact with a theme due to Shopify API restrictions. Access to the store is cut off when the store uninstalls, therefore no cleanup can take place. With Online Store 1.0 themes using the app, the store must first use the in-app uninstaller before uninstalling the app itself, or uninstalling must be done manually in the theme. This same scenario is true if the app was installed manually due to custom theme issues. Online Store 2.0 themes do not have this problem as they can utilize the Theme App Extension system which cleanly uninstalls automatically.

5 / 5 Share

Feb. 3, 2023

Questa è un'ottima app, e il servizio di assistenza è davvero TOP! La consiglio a tutti (ha risolto tutte le mie problematiche!)

Using app

18 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 15, 2022

Best support I had!!! For unknown reason app stopped working, but fast and precise efforts from support team make us happy again. App is simple, intuitive and fully serves our needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Kenny and Patrick were amazing in helping me modify my Create Account page! 5 stars! Excellant service! Highly recommend!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2022

Best support so far! App is easy and works like it should. If you need help the support is awesome. You can’t be disappointed.

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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